Jelentkezzen önéletrajz nélkül

L2 Operations and Support Engineer (Telco)


Place of work
Prague, Czechia
Contract type
Wage (gross)
From 70 000 Kč/month

Information about the position

Job description, responsibilities and duties

As a DevOps Engineer, you will be responsible for operations and support of IT solutions designed for the telecommunication sector (eSIM cards, IoT, M2M) integrated with the network of worldwide telco operators. The big advantage is the variety of projects and products you will be exposed to working on this position (networks, systems, databases). The solutions will be allowing secure and remote management of the lifecycle of mobile subscriptions, enabling them to easily activate and personalize their mobile services at any scale over the air, for the management of Mobile Digital Identity.

  • To perform day-to-day activities for the operations & support of platforms hosted on a private cloud, public cloud, hybrid, and on customer premises.
  • To handle incidents to restore services or to provide solutions to customers within the SLA
  • To respond to requests & queries coming from different stakeholders and customers
  • To solve complex problems arising from issues on the platform leading to bug fixes or system updates, escalation to Level 3, and close follow up until resolution
  • To design, plan & implement all changes on platforms as a result of problem management and/or release management. Provide technical guidance to CAB for assessment of change requests
  • To ensure the service availability of the platforms by proactive and preventive maintenance
  • To maintain operations & support documentation and ensure all information is up to date. Create technical notes and knowledge articles to document and facilitate technical solutions to different problems

  • Configuration management of the SW configuration and components
  • Change management of the SW solution - data migration
  • Experience with Linux or Unix, Bash/shell scripting
SQL and Oracle
  • Datalog, ELK, Grafana or Prometheus
  • Kubernetes and Docker
  • Experience in managing production systems in Cloud on-premises or Hybrid environment (they are currently part in private cloud and part in Google cloud)
  • English on an advanced level – you will be working with native English Managers and specialists
  • Location in Prague is must have

Employee perks, benefits

  • Pension and Life insurance contribution
  • 5 weeks of paid holidays
  • Meal tickets (100 CZK/working day)
  • Private healthcare
  • Technical and personal training
  • Language courses
  • Multisport card/Benefit Plus (contribution for leisure time activities)
  • Relocation bonus
  • Personal Event Bonus
  • Loyalty presents
and much more

Requirements for the employee

Candidates with education suit the position

University student

Educational Specialization


Language skills

English - Intermediate (B1)

Other knowledge

Linux OS - advanced
Amazon Web Services (AWS) - advanced
Kubernetes - advanced
Docker - advanced

Number of years of experience



Brief description of the company

Join one of the most sought-after companies that specialize in IT outsourcing business.

Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.

Number of employees

500-999 employees

Company address

NATEK Czech, s.r.o.
Václavské náměstí 2132/47
110 00 Prague
ID: 4036130  Megjelentetés dátuma: 19.2.2021  Alapbér (bruttó): 70 000 Kč/month