CISCO Voice Engineer


Place of work
Remote work
Contract type
Wage (gross)
2 400 EUR/month

Information about the position

Job description, responsibilities and duties

Our client in medical industry is undergoing digital transformation of their IT infrastructure. NATEK is supporting client with that transformation in network and cloud area. The position of Voice Engineer will be part of the Global Network Transformation program at our client.

The functional duties of this position include trouble-shooting, remote support, trouble ticket escalation, product upgrades, monitoring and follow-up throughout the resolution cycle for all supported Cisco Unified Communication. This position will be specifically focused on supporting Cisco IPT solutions and additionally SIP infrastructure.

•Support Experience within a large corporate environment, ideally in a remote environment.
•Experience in supporting Voice infrastructure with focus on the Cisco Unified Communication Products portfolio – CUCM, CUC, IM&P, UCCX
•Very good understanding of H323 and SIP protocols.
•General telecommunication knowledge and good understanding of LAN / WAN / QOS technology.
•Fluent level of English speaker, other languages may be required.
•Excellent analytical skills.
•Outstanding problem solving/trouble skills.
•Ability to work in flexible hours.
•Excellent communication skills – verbal and written.

Employee perks, benefits

• Remote job
• Flexible working hours
• Technical, personal and language trainings
• Private healthcare
• Cafeteria system/Multisport cards
• Personal Event Bonus
• Loyalty presents
• Possibility to work on Contract of Work (as employee) or on B2B contract (as freelancer)

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

LAN/WAN administration - advanced
QOS - advanced
Cisco Unified Communications Manager (CUCM) - advanced

Number of years of experience


Personality requirements and skills

• Excellent analytical skills.
• Outstanding problem solving/trouble skills.
• Ability to work in flexible hours.
• Excellent communication skills – verbal and written.


Brief description of the company

Join one of the most sought-after companies that specialize in IT outsourcing business.

Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.

Number of employees

500-999 employees

Company address

Suché mýto 7045/1
811 03 Bratislava - mestská časť Staré Mesto
ID: 3996931  Megjelentetés dátuma: 24.11.2020  Alapbér (bruttó): 2 400 EUR/month