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Design&Support Engineer
NATEK SLOVAKIA, s.r.o.
Place of work
Košice
Košice
Contract type
full-time, trade licence
full-time, trade licence
Wage (gross)
Min. 1200 EUR Gross/ based on candidate's experience
Min. 1200 EUR Gross/ based on candidate's experience
Information about the position
Job description, responsibilities and duties
Our Engineers support, maintain and conduct software refresh of the Anywhere365 Contact Centre application, server and end user computing client environment. Duties consist of working with customer to offer the best suited design of Anywhere365 Contact Centre upon customer requirements. As a Design&Support Engineer, you will deploy, configure, maintain and monitor all active A365 servers, end user computing clients and network dependencies to ensure smooth A365 contact centre continuance.
Responsibilities:
• Fully support, configure, maintain and upgrade corporate customer’s application and in-house servers
• Install and integrate new server applications
• Keep an eye out for needed updates and security patches for server and end user computing clients
• Support and administer third-party applications
• Ensure network security and connectivity
• Monitor performance (availability, utilization and throughput) and test for weaknesses
• Set up and maintain service & SharePoint accounts, permissions and passwords
• L2 & L3 Support
• Define policies and procedures
• Specify system requirements and design solutions
• Research and make recommendations on server and client system administration
Responsibilities:
• Fully support, configure, maintain and upgrade corporate customer’s application and in-house servers
• Install and integrate new server applications
• Keep an eye out for needed updates and security patches for server and end user computing clients
• Support and administer third-party applications
• Ensure network security and connectivity
• Monitor performance (availability, utilization and throughput) and test for weaknesses
• Set up and maintain service & SharePoint accounts, permissions and passwords
• L2 & L3 Support
• Define policies and procedures
• Specify system requirements and design solutions
• Research and make recommendations on server and client system administration
Employee perks, benefits
• Career growth
• Cooperation with international teams
• Friendly environment and family atmosphere
• Competitive salary and bonuses referring to your skills and experience
• Private health care
• Team building events
• Cafeteria/ Multisport Card
• Flexible working hours
• Home Office
• Internal and external trainings, certifications, etc.
• Attractive workplace - the most Eco building in Slovakia!
• Cooperation with international teams
• Friendly environment and family atmosphere
• Competitive salary and bonuses referring to your skills and experience
• Private health care
• Team building events
• Cafeteria/ Multisport Card
• Flexible working hours
• Home Office
• Internal and external trainings, certifications, etc.
• Attractive workplace - the most Eco building in Slovakia!
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Personality requirements and skills
• Knowledge of ITIL incident and problem management
• Experience in a Lync/Skype for Business support role - advantage
• Experience in networking, server administration, and Microsoft server applications - advantage
• Hands on experience with end user computing clients Windows 7 and Windows 10
• Understanding of SQL server 2012 and operation/maintenance
• Good understanding of O/S updates, application updates, cumulative or feature/functionality, security patches and release management
• Experience with troubleshooting, problem resolution and root cause analysis is desired
• Ability to set up and configure server hardware and end user computing clients
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
• Experience in a Lync/Skype for Business support role - advantage
• Experience in networking, server administration, and Microsoft server applications - advantage
• Hands on experience with end user computing clients Windows 7 and Windows 10
• Understanding of SQL server 2012 and operation/maintenance
• Good understanding of O/S updates, application updates, cumulative or feature/functionality, security patches and release management
• Experience with troubleshooting, problem resolution and root cause analysis is desired
• Ability to set up and configure server hardware and end user computing clients
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
Advertiser
Brief description of the company
Join one of the most sought-after companies that specialize in IT outsourcing business.
Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 700 experts, including project managers, programmers and administrators, we are able to effectively support our partners.
Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 700 experts, including project managers, programmers and administrators, we are able to effectively support our partners.
Number of employees
500-999 employees
Contact
ID: 3688167
Megjelentetés dátuma: 6.6.2019
2019-06-06
Régió: Košice Pozíció: IT Network Administrator, IT System Administrator, IT/Technical Support Specialist, Systems Administrator, Systems Engineer Cég: NATEK SLOVAKIA, s.r.o.
A (bruttó) bér alapösszetevője és egyéb juttatások: Min. 1200 EUR Gross/ based on candidate's experience