SAP BASIS Technical Support Engineer

NATEK SLOVAKIA, s.r.o.

Place of work
Bratislava
Contract type
full-time
Start date
1.8.2019
Wage (gross)
2 500 - 3 700 EUR/month2.500 EUR, could be higher - will be based on your level of experience

Information about the position

Job description, responsibilities and duties

For a NATEK for a new challenging international project for our customer, which is one of the leading and biggest IT and telecom companies, we are looking for suitable candidates that will joint NATEK’s experienced international team of an SAP basis specialists. You will provide enterprise-level assistance to our international customers. You will work in a highly professional environment that support original thinking, rewards initiative and recognizes outstanding performance.

Key Responsibilities:

• Delivering ongoing remote-based functional support and guidance in a complex mission critical SAP environment
• Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications
• Manage, searching, diagnosing, troubleshooting directly customer’s SAP environment
• Work on a daily basis with customers to understand their needs, support business change
• Deliver a consistently high-quality customer experience
• Collaborate with international team members in a virtual team environment
• Be involved in development and deployment phases of the projects

Key Requirements:

• Experience and knowledge of SAP basis administration as system installations, upgrades
• Experience with system migrations, back-up/recovery, performance tuning, system monitoring
• Functional experience, integration knowledge
• Infrastructure and networking expertise and skills to diagnose issues
• Develop, test, package and deliver fixes for such issues in complex, integrated and highly-configured environments
• Substantial IT experience
• Understanding of system operating environments and database management
• Understanding and knowledge of one or several of the following SAP products:
• R/3, BW/BO, SCM, Live Cache, CRM, SRM, PI/XI, MDM, Enterprise Portal, Solution Manager, SAP HANA
• Excellent analytical problem-solving skills
• Proactivity to identify potential problems in customer’s SAP environment
• Team player able to collaborate with colleagues and senior IT Managers
• Presentation, communication and conflict management
• Strong interpersonal skills and assertiveness
• Systematic, communicative and creative focus
• SAP-certified technology consultant is advantage
• Experience with global implementations would be an advantage

Must have experience with:

• You have minimum 3 years relevant SAP experience particularly with Basis, Middleware and Enterprise Portal Administration/2JEE/ABAP
• You have minimum 3 years experience with System Administration, User Administration, Content Administration
• Working knowledge of multiple databases (Oracle, MSQSL, Max DB, DB2, HANA etc.)
• Working knowledge of multiple operating systems (AIX, Linux, Windows etc.)
• A track record of successful roles in several SAP implementation or upgrade projects
• Working knowledge and understanding of supporting business processes
• Analytical, logical problem resolution skills
• Knowledge of maintenance/patching mechanics and SAP architecture
• A degree in a relevant field like Computer Science, IT or software engineering
• Fluent in German, other languages (e.g. English) may be an advantage

Employee perks, benefits

• Your professional career growth by matching your skills and plans with the suitable projects
• Possibility to work in other NATEK European branches
• Work in modern environment with innovative technologies
• Attractive salary referring to your skills and experience
• Flexible working hours
• Home office 2 days per week
• Company social events
• Private healthcare
• Multisport card

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Information Technology

Language skills

German - Advanced (C1) or English - Intermediate (B1)

Other knowledge

SAP administration - Advanced

Advertiser

Brief description of the company

Join one of the most sought-after companies that specialize in IT outsourcing business.

Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.

Number of employees

500-999 employees
ID: 3667095  Megjelentetés dátuma: 14.5.2019  A (bruttó) bér alapösszetevője és egyéb juttatások: 2 500 - 3 700 EUR/month2.500 EUR, could be higher - will be based on your level of experience