Application Analyst

REEF Technology (OrderLord)

Place of work
Remote work
Contract type
full-time
Start date
ASAP
Wage (gross)
1 500 EUR/month

Information about the position

Job description, responsibilities and duties

We are looking for an Application Analyst to assist our clients and partners (restaurant chains, delivery companies, delivery platforms, etc.) with technical issues and application setup, providing training to new clients, and answering their questions to help them to get the most out of our applications.
If you have excellent communication skills in English, you’re passionate about technology, driven by helping others, empathetic and a good listener, we might be looking for you. You will also be responsible for gathering feedback from the clients and cooperating with developers to fulfil our clients’ needs.

We value candidates with the following skill-set:

• excellent communication skills - both written and oral (fluent English is a must);
• experience with usage of applications like MS Office and Atlassian tools;
• experience with both application and hardware setup;
• additional experience with data analysis reports creation or project
management is even better
• having good analytical and problem-solving skills, technical understanding of
applications (how functionalities are linked);
• a drive to take initiatives and improve the applications and processes;
• curiosity and braveness to ask challenging questions;
• working flexible hours;
• being risk-aware so that you can evaluate the severity of the issues;
• team player and willing to help your colleagues in need
• and last but not least a sense of optimism to see good intentions in people on
the other side of the communication channel, because despite of the tech
environment, we are still all humans.

Employee perks, benefits

● a competitive salary
● fully covered 5.10 EUR/per day meal vouchers
● fully covered Multisport card/Monthly
● business laptop (we prefer MacBooks)
● home office (and a real cosy office in Bratislava),
● an environment where you can learn and grow fast alongside a highly dedicated
team of superhumans
● internal training programs
● team-building activities or whatever you can convince us for!
● free parking space at the office

After the pandemic restrictions, you may also like the opportunities to visit our customers abroad (for example UK, Miami, Prague, etc.) and enjoy a VIP dinner/lunch at their restaurants.

Are you hungry for this opportunity?

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Advertiser

Brief description of the company

REEF Technology is a US-based startup company that transforms urban spaces into neighbourhood hubs that connect people to locally curated goods, services, and experiences. With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighbourhood kitchens in the United States and Canada, and has a growing presence in Europe.

In 2020, REEF Technology acquired Livedispatcher s.r.o., a Slovak IT startup company, which has quickly become REEF's key Tech Talent Centre. In Livedispatcher s.r.o., with 7 years of history, we've been providing a complex software solution called OrderLord to customers from all over the world. With OrderLord, we are helping restaurant chains, cloud kitchens, delivery companies, and even single-store owners to optimize their food delivery, and logistics, and manage their kitchens and inventories, and together with REEF, we are leveraging the power of proximity™ to keep our communities moving forward sustainably and thoughtfully.

Number of employees

50-99 employees
ID: 4109992  Megjelentetés dátuma: 24.6.2021  Alapbér (bruttó): 1 500 EUR/month