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Assistant Front Office Manager
LINDNER HOTEL Bratislava ****
Place of work
Metodova 4, Bratislava
Metodova 4, Bratislava
Contract type
full-time
full-time
Start date
upon agreement
upon agreement
Wage (gross)
From 1 500 EUR/month
From 1 500 EUR/month
Information about the position
Job description, responsibilities and duties
We expect you to monitor all the front desk operations, supervise front office team and ensure our guests feel welcome. If you are seeking a position where you can further grow and be a part of a great team, this job may be your answer. We are NOT JUST BETTER. We are DIFFERENT.
Essential Job Functions :
- Manages and motivates the Front Office team in order to provide a high standard of service for our hotel guests
- Welcomes guests and supports customer loyalty through his/her friendly manner
- Oversees and supervises guest arrivals and departures
- Ensures that the pricing policy and internal standards of Front Office services and procedures are duly applied
- Integrates and trains new employees, providing support for skills development
- Builds strong relationships with other departments (Housekeeping, Reservations, F&B etc.)
- Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution
- Performs other duties as assigned, requested or deemed necessary by management
Essential Job Functions :
- Manages and motivates the Front Office team in order to provide a high standard of service for our hotel guests
- Welcomes guests and supports customer loyalty through his/her friendly manner
- Oversees and supervises guest arrivals and departures
- Ensures that the pricing policy and internal standards of Front Office services and procedures are duly applied
- Integrates and trains new employees, providing support for skills development
- Builds strong relationships with other departments (Housekeeping, Reservations, F&B etc.)
- Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution
- Performs other duties as assigned, requested or deemed necessary by management
Employee perks, benefits
In addition to a stable work and fair remuneration, we will provide you with
• Free meals in our staff canteen
• Staff uniform and its cleaning
• Birthday gift voucher for shopping
• In-House Experience Program for the newcomers
• Employee Referral Bonus Program
• Special rates for Employees and their Family&Friends in all LINDNER Hotels&Resorts
• Free meals in our staff canteen
• Staff uniform and its cleaning
• Birthday gift voucher for shopping
• In-House Experience Program for the newcomers
• Employee Referral Bonus Program
• Special rates for Employees and their Family&Friends in all LINDNER Hotels&Resorts
Information about the selection process
We truly value all applications, however, we are only able to meet candidates whose skills and experience closely match our requirements.
If you meet our requirements, we will contact you by phone in the coming days. Otherwise, your personal data will no longer be used in the selection process and will be in accordance with the Act No. 18/2018 Coll. on the protection of personal data deleted.
If you meet our requirements, we will contact you by phone in the coming days. Otherwise, your personal data will no longer be used in the selection process and will be in accordance with the Act No. 18/2018 Coll. on the protection of personal data deleted.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Educational Specialization
humanitné,ekonomické
Language skills
English - Upper intermediate (B2) and Slovak - Proficiency (C2)
Personality requirements and skills
We expect from you
- at least 2 years of experience as a Front Office Shift Leader or Supervisor at 4* or 5* hotel
- solid computer knowledge and experience in MS-Office programs
- ability to remain calm under pressure
- fluency in English language
- at least 2 years of experience as a Front Office Shift Leader or Supervisor at 4* or 5* hotel
- solid computer knowledge and experience in MS-Office programs
- ability to remain calm under pressure
- fluency in English language
Advertiser
Brief description of the company
Lindner Hotel Group is a family-run hotel company based in Düsseldorf and a portfolio of over 30 hotels in seven European countries.
We run two high-quality hotel brands, both of which stand for enjoyment and warmth: Lindner Hotels & Resorts and me & all hotels. The Lindner Hotels & Resorts are individual business and resort hotels with outstanding service. Our me & all hotels are characterized by their boutique character, innovative technology and casual flair.
As part of its internationalization and growth path, the Lindner Hotel Group is entering into a strategic cooperation with Hyatt Hotels Corp. The majority of Lindner properties will gradually become part of the JdV by Hyatt collection, a brand that represents vibrant, independent hotels that are reflections of their surroundings.
We run two high-quality hotel brands, both of which stand for enjoyment and warmth: Lindner Hotels & Resorts and me & all hotels. The Lindner Hotels & Resorts are individual business and resort hotels with outstanding service. Our me & all hotels are characterized by their boutique character, innovative technology and casual flair.
As part of its internationalization and growth path, the Lindner Hotel Group is entering into a strategic cooperation with Hyatt Hotels Corp. The majority of Lindner properties will gradually become part of the JdV by Hyatt collection, a brand that represents vibrant, independent hotels that are reflections of their surroundings.
Number of employees
25-49 employees
ID: 3867694
Megjelentetés dátuma: 20.10.2022
2022-10-20
Régió: Bratislava Pozíció: Receptionist Cég: LINDNER HOTEL Bratislava ****
Alapbér (bruttó): 1 500 EUR/month