Partner Operations Manager

Place of work
Tomášikova 64, Bratislava
Contract type
full-time
Start date
ASAP
Wage (gross)
Basic wage component from 2500€/ month gross based on relevant experience and language skills

Information about the position

Job description, responsibilities and duties

• Manage the partner governance and develop partner performance
• Act as a point-of contact and escalation channel for the unit finance process specialists & business to solve the issues
• Manage the centralized finance transactions delivery
• Work closely with the BPO team to monitor and improve performance, ensuring continuous improvement, help solving process issues
• Initiate process development ideas to the Global Process Owners (GPO)
• Help GPOs drive end-to-end process development projects

Employee perks, benefits

• Basic wage component from 2500€/ month gross based on relevant experience and language skills (actual salary will be subject of discussion)
• International and professional environment
• Attractive package of benefits and bonus scheme
• Social and sport events on regular basis
• Great place to work
• Possibility to work from home
• Informal culture and friendly colleagues
• KONE trainings in various areas
• Promotion on performance/compentence - based evaluation with transparency
• Coaching and mentoring opportunities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Number of years of experience

5

Personality requirements and skills

• Min 5 years leadership and/or process performance management experience
• Experience of working with BPOs (business process outsourcing service providers), managing their performance in client organization, preferably in Finance
• Alternatively background in a global Finance BPO organization is appreciated
• Service Management experience
• Knowledge of Project Management
• Understanding of finance processes and transactions
• Leadership skills (in matrix)
• Problem solving skills
• Continuous improvement mindset; experience e.g from lean, six sigma & quality management
• Work experience in multicultural environment
• Traveling (estimation: monthly within Europe, twice a year outside of Europe)
• Flexibility (working remotely outside of standard working hours)
• Positive attitude towards the changes (supporting transformation)

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Brief description of the company

KONE opened its Business Services Center in Bratislava in 2006 and since then it has been continuously growing and developing. It’s been a long journey from a small office to an established center with almost 350 employees from over 25 countries. And although we are very proud to be international, you will still experience a strong scandinavian touch to our work culture with flat hierarchy, straightforward communication, strong work-life balance and highly valued initiative and improvement.

Number of employees

250-499 employees

Contact

Contact person: Barbora Rakyta-Komendák
Tel.: +421911161970
E-mail: send CV
ID: 3620209  Megjelentetés dátuma: 6.9.2019  A (bruttó) bér alapösszetevője és egyéb juttatások: Basic wage component from 2500€/ month gross based on relevant experience and language skills