Credit Card Administrator

What you will do
We are hiring a Credit Card Administrator in our business center, based in Bratislava. The purpose of this position is to oversee the administration of Corporate Card program at Johnson Controls. This encompasses the distribution and termination of credit cards, providing assistance related to issues incurred by cardholders, and distributing data provided by credit card program reporting.
 
How you will do it
As a Credit Card Admin your main task will be following: set up new card holders, cancel cards of terminated employees, daily support of card holders’ queries by answering them, directing card holder to the right contact – travel expense team, IT, bank customer service (e.g. card limit increase, card declines, unauthorized charges, expense reporting questions, etc.) Inform card holders about overdue balances and work with them on resolution and also support paying off delinquencies on cards and initiate billing process to employees in cooperation with HR and finance representatives. You will need to analyze card holder reports for policy noncompliance (personal usage of cards). Very important is communication, because you will be communicate card holder noncompliance to management, provide reporting on vendor spend too. Resolve customer service issues related to card holder issues such as cancellation, suspension and also related to the use of cards in the expense management system, etc.

What we look for
Required
* Excellent communication
* Ability to interact with all levels of management
* Strong customer and business orientation
* Fluency in English
* Basic knowledge of Microsoft Office tools – Excel, Word, PowerPoint

Preferred
* Minimum two year of experience or training in basic accounting
* Professional background from bank back office preferred
* Analytical skills
* Ability to work independently
* Good organizational skills