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Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Senior "People" Manager
Place of work
Bratislava
Contract type
full-time
Wage (gross)
4 400 EUR/month*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
About the position
Job description, responsibilities and duties
At ING, we believe all sustainable progress is driven by people with the imagination and determination to improve their future and the futures of those around them. Being innovative and being agile are key elements for our future success and we expect you to be a driving force in this development. For our Shared Service Centre, we are looking for a servant leader and role model to help lead this change. So, if you are looking for the work in a challenging environment, continue reading!
As a Senior People Manager, you are an inspiring leader who is a member of the management team. As a leader you will be responsible for couple of hundreds colleagues. Your main purpose, besides the daily run, is to improve continuously and represent the ING Shared Services as a service provider. Furthermore, the roll-out of operational management and the agile way of working should assist you in taking the next steps in our high performance service delivery.
Main tasks and responsibilities:
As a Senior People Manager, you are an inspiring leader who is a member of the management team. As a leader you will be responsible for couple of hundreds colleagues. Your main purpose, besides the daily run, is to improve continuously and represent the ING Shared Services as a service provider. Furthermore, the roll-out of operational management and the agile way of working should assist you in taking the next steps in our high performance service delivery.
Main tasks and responsibilities:
- You take an ownership of the day-to-day service delivery, always keeping clients and risk on top of mind,
- You provide strategic direction and thought leadership on the agile way of working and other necessary changes,
- You actively engage as a member of the Management team for continuous improvement and operational excellence initiatives,
- You are advocate for our ING Shared Services community and our agile way of working,
- You coach colleagues and team leaders in the transition from following requirements to driving the services and related change,
- You help create a differentiating client experience,
- In addition to the above-mentioned tasks other activities and responsibilities may be individually defined.
Employee perks, benefits
Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)
Some others:
• Cafeteria benefits
• Trainings and language courses
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)
Some others:
• Cafeteria benefits
• Trainings and language courses
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.
Information about the selection process
In case of your interest, please, send us your CV in English by e-mail. We will respond only to selected candidates. Thank you.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Advanced (C1)
Number of years of experience
10
Personality requirements and skills
Are you someone with following qualifications?
- You are a strong communicator and listener.
- You are a critical, strategic and step ahead thinker.
- You are people and agile oriented.
- You have fluent written and spoken English and strong verbal communication skills.
- You have at least 10 years of experience with large scale operations in domains such as customer service, risk management or banking operations. Deep expertise in all success factors for a mature operations.
- You have at least 5 years of people management experience including managing managers, proven track record of attracting, scaling and developing high performing and highly engaged teams.
- You have proven track record of transforming operations to provide customer experience through innovation and continuous improvement.
- You feel comfortable in a fast-changing environment.
We offer you a bunch of great benefits
Friendly working environment
- You build your own working day - flexible working hours and work from home
- Daily working time: 7hrs 45min instead of standard 8hrs
- Daily refreshments - coffee, fruits, drinks
- Fully equipped gym accessible 24 hours / 7 days per week
- Game room with unlimited access
- Modern designed coffee corner and terrace with the grill spot
WellbeING
- Sick leave compensation: up to 80% of the monthly salary
- Life insurance contribution: up to 22,14 EUR/per month
- 3rd pillar contribution: up to 3% from your monthly salary
- 24/7 external mental health support
- Learning opportunities: internal and external learning programs
- Regular teambuildings, social events and communities
YOU/family/friends time
- Extra 3 PERSONAL days per year
- Extra vacation days: up to 10 extra days/per year
- We welcome your ING-positive friends: referrals starting from 1000 EUR
- 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
- Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)
Extra perks
- Yearly bonus based on your performance and company’s results
- Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.
- Home office contribution: 20 EUR/per month
- Discounts from our and your favorite stores: up to 30%
- Warm welcome package for your fresh start
- Pet friendly office
Information about the selection process
In case of your interest, please, send us your CV in English by e-mail. We will respond only to selected candidates. Thank you.
Advertiser
Brief description of the company
ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.
Number of employees
1000 and more employees
Contact
ID: 3915112
Megjelentetés dátuma: 27.7.2020
2020-07-27
Régió: Bratislava Pozíció: Country Manager/Director, Finance Manager, Operations Manager, Process Manager, Relationship Manager Cég: ING Hubs Slovakia
Alapbér (bruttó): 4 400 EUR/month