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Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Team leader at Payments department
Place of work
Bratislava
Contract type
full-time
Wage (gross)
1 700 EUR/month
*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
About the position
Job description, responsibilities and duties
Payments are what make world go around. It’s an area that touches everyone and all industries – whatever the type of payments.
Our Investigation/Reconciliation team at GSO Bratislava supports several European countries and plays an important role in delivering services to our ING clients. The team is growing and we are currently looking for a people manager, to help us support team members and ING clients in activities related to day-to-day payments and investigations.
What your team does:
You will be:
Our Investigation/Reconciliation team at GSO Bratislava supports several European countries and plays an important role in delivering services to our ING clients. The team is growing and we are currently looking for a people manager, to help us support team members and ING clients in activities related to day-to-day payments and investigations.
What your team does:
- Daily handling of investigation cases
- Root cause analyses within Investigations
- Any additional tasks / activities related to payment services department
- Daily payment charges analysis
- Daily end of day checks
- Inventing and implementation of process improvements
You will be:
- responsible for overseeing the execution of investigations for ING’s Wholesale Banking customers
- provide management with adequate reporting on performance and planning
- manage the daily workload and perform (resource) capacity planning
- support, motivate and coach team members in the correct task execution and help them to develop professionally
- support a team of max 10-12 team members in being successful based on Agile and operational management principles
- gather insights and data for decision making and (process) improvements
- support management with strategic and tactical PTM alert handling decision making
- act as a role model to team members and you will cultivate the orange code culture within the team
- improve process execution, customer satisfaction and process effectiveness and efficiency—being in control of all the risks
Employee perks, benefits
Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)
Some others:
• Cafeteria benefits
• Trainings and language courses
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)
Some others:
• Cafeteria benefits
• Trainings and language courses
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.
Information about the selection process
In case of your interest, please, send us your CV in English by e-mail. We will respond only to selected candidates. Thank you.
*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Educational Specialization
Economic, Banking, Finance
Language skills
English - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Advanced
Microsoft Word - Advanced
Microsoft Outlook - Advanced
Microsoft Word - Advanced
Microsoft Outlook - Advanced
Number of years of experience
1
Personality requirements and skills
Experience in people management at least 3+ years.
Personality requirements and skills:
Personality requirements and skills:
- Good analytical skills and detail orientation
- People orientation
- Strong team player and motivator
- Open minded
- Stress resistance
- Creative & Proactive approach
We offer you a bunch of great benefits
Friendly working environment
- You build your own working day - flexible working hours and work from home
- Daily working time: 7hrs 45min instead of standard 8hrs
- Daily refreshments - coffee, fruits, drinks
- Fully equipped gym accessible 24 hours / 7 days per week
- Game room with unlimited access
- Modern designed coffee corner and terrace with the grill spot
WellbeING
- Sick leave compensation: up to 80% of the monthly salary
- Life insurance contribution: up to 22,14 EUR/per month
- 3rd pillar contribution: up to 3% from your monthly salary
- 24/7 external mental health support
- Learning opportunities: internal and external learning programs
- Regular teambuildings, social events and communities
YOU/family/friends time
- Extra 3 PERSONAL days per year
- Extra vacation days: up to 10 extra days/per year
- We welcome your ING-positive friends: referrals starting from 1000 EUR
- 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
- Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)
Extra perks
- Yearly bonus based on your performance and company’s results
- Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.
- Home office contribution: 20 EUR/per month
- Discounts from our and your favorite stores: up to 30%
- Warm welcome package for your fresh start
- Pet friendly office
Information about the selection process
In case of your interest, please, send us your CV in English by e-mail. We will respond only to selected candidates. Thank you.
*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
Advertiser
Brief description of the company
ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.
Number of employees
1000 and more employees
Contact
ID: 3820463
Megjelentetés dátuma: 30.12.2019
2019-12-30
Régió: Bratislava Pozíció: Finance Manager, Operations Manager, Process Manager, Team leader Cég: ING Hubs Slovakia
Alapbér (bruttó): 1 700 EUR/month