WB Daily Banking Global SME

ING Wholesale Banking (WB) has been helping clients across the world to build successful businesses for more than 200 years. With a network of over 40 countries, ING supports clients with every day transactions like payments or foreign exchange, and strategic advice on cybersecurity, international growth, sustainability and large project financing.
At ING our purpose is to empower people to stay a step ahead in life and in business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.
We are looking for Global Subject Matter Expert (SME) to support our Wholesale bank businesses over 40 countries. If you are an independent thinker, a team player, someone that embraces ING’s orange code values and who can help us to take WB Daily Banking to the next level - we would like to meet you!
Job description, responsibilities and duties
Global SME is responsible to define, organize, execute, manage and continuously improve operational processes, allowing the optimal realization of service(s) reducing operational risks and increasing operating efficiencies. Provides proper training/knowledge transfer for all locations in E2E value chain.

Global SME works in so-called self-managing team. This means they have the freedom to share their own ideas, expertise and experience with an Expertise team and deliver real added value in coming up with the best solutions for customers.

You play an essential role in ensuring the good reputation of ING, as you:

• Ensure knowledge of banking products and operational processes is captured and documented in work instructions and procedures.
• Coordinate activities to ensure qualitative and quantitative optimization of service delivery processes (technology, people, procedures, etc.) and ensure most appropriate approach is chosen for the delivery of services.
• Identify improvement areas and develop practical improvement solutions for existing processes/procedures/work instructions, technology and organization.
• Implement process/technology/organization improvements and ensure proper understanding by involved parties.
• Align process activities with other teams/departments, ensuring the delivery of a coherent and comprehensive service.

• Working for international and stable financial institution
• Young and dynamic team
• Challenging work in the team that communicating with ING colleagues worldwide
• Opportunities for self-development

Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)

Some others:
• Cafeteria benefits
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuilding’s
• Referral bonus, etc.

Please, send us your CV via email below. Please note, that we will reply only to selected candidates. Thank you for your understanding.

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.