Process Modelling Officer (ARIS modelling)

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

The purpose of Process Management officer‘s position is to improve organization’s performance management by modeling business processes; ensuring that business processes are understood, documented and implemented consistently within framework of existing policies, procedures and regulatory requirements. Main responsibility of the Process Management Officer is to design and maintain up-to-date processes within the organization on high level and detail level ensuring that the processes are modeled uniformly following valid conventions.

What will you be doing:

• Design, maintain and continuously develop end-to-end existing and new processes following internal guidelines and conventions
• Cooperate with various departments and Subject Matters Experts across the organization to facilitate documentation of the bank's processes
• Actively plan and organize requested resources to meet deadlines
• Clarify operational risk and mitigating measures in ARIS
• Provide support for creation and maintenance of workplace instructions on request of Product and Process Owners
• Ensure the documented workflows, workplace instructions are available to all relevant staff, stakeholders
• Assesses the business processes with the goal of identifying potential gaps and overlaps
• Proactively point out on possible optimization of the operation

Basic wage component (gross) and other rewards

from 1250€*

Employee perks, benefits

Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)

Some others:
• Cafeteria benefits
• Trainings and language courses
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.

Information about the selection process

In case of your interest, please, send us your CV in English by e-mail. We will respond only to selected candidates. Thank you.

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

business administration

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Excel - advanced

Number of years of experience


The position is suitable for a fresh graduate


Personality requirements and skills

• ARIS – basics – intermediate (or similar tool such as Microsoft Visio, BPMN, UML)
• Empathic communicator, able to see things from the other person's point of view
• Able to get on with others and be a team-player
• Keen for new experience, responsibility and accountability
• Mature, credible, and comfortable in dealing with other business functions
• Able to work independently
• Able to focus on detail
• Able to listen to others
• Experience with the ARIS Process Modelling Tool is advantage
• Experience with working in complex organizations
• Actual knowledge on relevant banking products, processes and bank systems


Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

500-999 employees

Company address

ING Business Shared Services B.V.
Plynárenská 7/B
821 09 Bratislava


Contact person: ING Business Shared Services, HR team
E-mail: send CV
ID: 3385164   Megjelentetés dátuma: 26.9.2019   A (bruttó) bér alapösszetevője és egyéb juttatások:   from 1250€*