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Process Management Officer
Place of work
Plynárenská 7/B, Bratislava
Contract type
full-time
Wage (gross)
to be agreed individually
*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
About the position
Job description, responsibilities and duties
The purpose of Process Management officer‘s position is to improve organization’s performance management by modeling business processes; ensuring that business processes are understood, documented and implemented consistently within framework of existing policies, procedures and regulatory requirements. Main responsibility of the Process Management Officer is to design and maintain up-to-date processes within the organization on high level and detail level ensuring that the processes are modeled uniformly following valid conventions.
What will you be doing:
What will you be doing:
- Design, maintain and continuously develop end-to-end existing and new processes following internal guidelines and conventions
- Cooperate with various departments and Subject Matters Experts across the organization to facilitate documentation of the bank's processes
- Actively plan and organize requested resources to meet deadlines
- Clarify operational risk and mitigating measures in ARIS
- Provide support for creation and maintenance of workplace instructions on request of Product and Process Owners
- Ensure the documented workflows, workplace instructions are available to all relevant staff, stakeholders
- Assesses the business processes with the goal of identifying potential gaps and overlaps
- Proactively point out on possible optimization of the operation
Employee perks, benefits
• Working for international and stable financial institution
• Young and dynamic team
• Young and dynamic team
Information about the selection process
• Suitable for a person with approx. 1 year of experience in the field
• Empathic communicator, able to see things from the other person's point of view
• Able to get on with others and be a team-player
• Keen for new experience, responsibility and accountability
• Mature, credible, and comfortable in dealing with other business functions
• Able to work independently
• Able to focus on detail
• Able to listen to others
• Experience with the ARIS Process Modeling Tool is advantage
• Experience with working in complex organizations
• Actual knowledge on relevant banking products, processes and bank systems
• Empathic communicator, able to see things from the other person's point of view
• Able to get on with others and be a team-player
• Keen for new experience, responsibility and accountability
• Mature, credible, and comfortable in dealing with other business functions
• Able to work independently
• Able to focus on detail
• Able to listen to others
• Experience with the ARIS Process Modeling Tool is advantage
• Experience with working in complex organizations
• Actual knowledge on relevant banking products, processes and bank systems
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Educational Specialization
Banking, Finance
Language skills
English - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Advanced
ARIS - Basic
ARIS - Basic
Number of years of experience
1
Personality requirements and skills
ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.
We offer you a bunch of great benefits
Friendly working environment
- You build your own working day - flexible working hours and work from home
- Daily working time: 7hrs 45min instead of standard 8hrs
- Daily refreshments - coffee, fruits, drinks
- Fully equipped gym accessible 24 hours / 7 days per week
- Game room with unlimited access
- Modern designed coffee corner and terrace with the grill spot
WellbeING
- Sick leave compensation: up to 80% of the monthly salary
- Life insurance contribution: up to 22,14 EUR/per month
- 3rd pillar contribution: up to 3% from your monthly salary
- 24/7 external mental health support
- Learning opportunities: internal and external learning programs
- Regular teambuildings, social events and communities
YOU/family/friends time
- Extra 3 PERSONAL days per year
- Extra vacation days: up to 10 extra days/per year
- We welcome your ING-positive friends: referrals starting from 1000 EUR
- 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
- Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)
Extra perks
- Yearly bonus based on your performance and company’s results
- Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.
- Home office contribution: 20 EUR/per month
- Discounts from our and your favorite stores: up to 30%
- Warm welcome package for your fresh start
- Pet friendly office
Information about the selection process
• Suitable for a person with approx. 1 year of experience in the field
• Empathic communicator, able to see things from the other person's point of view
• Able to get on with others and be a team-player
• Keen for new experience, responsibility and accountability
• Mature, credible, and comfortable in dealing with other business functions
• Able to work independently
• Able to focus on detail
• Able to listen to others
• Experience with the ARIS Process Modeling Tool is advantage
• Experience with working in complex organizations
• Actual knowledge on relevant banking products, processes and bank systems
• Empathic communicator, able to see things from the other person's point of view
• Able to get on with others and be a team-player
• Keen for new experience, responsibility and accountability
• Mature, credible, and comfortable in dealing with other business functions
• Able to work independently
• Able to focus on detail
• Able to listen to others
• Experience with the ARIS Process Modeling Tool is advantage
• Experience with working in complex organizations
• Actual knowledge on relevant banking products, processes and bank systems
Advertiser
Brief description of the company
ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.
Number of employees
1000 and more employees
Contact
ID: 3100472
Megjelentetés dátuma: 8.11.2017
2017-11-08
Régió: Bratislava Pozíció: Back Office Specialist, Process Manager Cég: ING Hubs Slovakia
A (bruttó) bér alapösszetevője és egyéb juttatások: to be agreed individually