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Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Service Delivery Specialist (Hotel, restaurants & spa software)
Hospitality&Retail Systems
Place of work
Tomášikova 64, Bratislava
Tomášikova 64, Bratislava
Contract type
full-time
full-time
Wage (gross)
From 1 000 EUR/month
From 1 000 EUR/month
Information about the position
Job description, responsibilities and duties
MAIN RESPONSIBILITIES:
· Provide technical leadership for the end-to-end solution to the implementation team.
· Partner with project management to ensure on-time construction, configuration and installation of the Hotel solution.
· Ensure that our PMS solutions meet all the specifications and functions that are unique to each of our Hospitality clients.
· Constantly learning about emerging Hotel technologies and how they fit into our product ecosystem.
· Implementation professional who analyzes customer needs, configures the solution and installs it at the customer site.
· Consult directly with the customer to document and analyze customer needs and Hotel operations.
· Resolve any gaps in Product functionality and train our clients on how to use the new product.
· Takes the site live on the system after everything has been configured and everyone has been trained.
· Ensure a smooth transition to the new system.
· Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer.
· After "go-live", provide technical support to the customer.
· Provide technical leadership for the end-to-end solution to the implementation team.
· Partner with project management to ensure on-time construction, configuration and installation of the Hotel solution.
· Ensure that our PMS solutions meet all the specifications and functions that are unique to each of our Hospitality clients.
· Constantly learning about emerging Hotel technologies and how they fit into our product ecosystem.
· Implementation professional who analyzes customer needs, configures the solution and installs it at the customer site.
· Consult directly with the customer to document and analyze customer needs and Hotel operations.
· Resolve any gaps in Product functionality and train our clients on how to use the new product.
· Takes the site live on the system after everything has been configured and everyone has been trained.
· Ensure a smooth transition to the new system.
· Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer.
· After "go-live", provide technical support to the customer.
Employee perks, benefits
· International company, enthusiastic environment;
· Motivating remuneration package;
· Competitive annual bonus scheme;
· Wide possibilities for training and professional growth
· Motivating remuneration package;
· Competitive annual bonus scheme;
· Wide possibilities for training and professional growth
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Advanced (C1) and Slovak - Proficiency (C2)
Personality requirements and skills
MAIN REQUIREMENTS:
· At least 2-5 years hospitality industry experience and 2-5 years PMS or POS product exposure.
· Intimate knowledge of hotel operations.
· Ability to succeed through collaboration and working through other internal and external organisations and individuals.
· Ability to communicate effectively and build rapport with team members and clients.
· Extensive knowledge of the POS product suite or PMS, OXI, IFCs.
· Able to evaluate and understand individual hotel business needs and business rules to best leverage our products functionality.
· Technical experience as it relates to installing Hardware and troubleshooting that Hardware.
· Ability to travel as needed.
LANGUAGE REQUIREMENTS:
Fluent in English both written and spoken.
· At least 2-5 years hospitality industry experience and 2-5 years PMS or POS product exposure.
· Intimate knowledge of hotel operations.
· Ability to succeed through collaboration and working through other internal and external organisations and individuals.
· Ability to communicate effectively and build rapport with team members and clients.
· Extensive knowledge of the POS product suite or PMS, OXI, IFCs.
· Able to evaluate and understand individual hotel business needs and business rules to best leverage our products functionality.
· Technical experience as it relates to installing Hardware and troubleshooting that Hardware.
· Ability to travel as needed.
LANGUAGE REQUIREMENTS:
Fluent in English both written and spoken.
Advertiser
Brief description of the company
HRS – Hospitality & Retail Systems – is an international company and market leader in IT for the hospitality and retail industries. We are the largest Oracle Hospitality Platinum Partner worldwide.
Innovative management solutions for hotel and restaurant industries, retail, stadiums, spas and fitness clubs - are the core elements of successful business of HRS. For 28 years we’ve been on the front line of software development, bringing our clients the latest technologies and the most innovative solutions in order to improve their business performance.
HRS provide their customers premier professional services, including pre-project analysis, hardware and software supply, strategic business consulting, platform implementation and integration, staff training & consultation, round the clock technical support and service for customers.
HRS client list consists of more than 3000 hotel and restaurant enterprises and trading companies worldwide.
Innovative management solutions for hotel and restaurant industries, retail, stadiums, spas and fitness clubs - are the core elements of successful business of HRS. For 28 years we’ve been on the front line of software development, bringing our clients the latest technologies and the most innovative solutions in order to improve their business performance.
HRS provide their customers premier professional services, including pre-project analysis, hardware and software supply, strategic business consulting, platform implementation and integration, staff training & consultation, round the clock technical support and service for customers.
HRS client list consists of more than 3000 hotel and restaurant enterprises and trading companies worldwide.
Number of employees
200-249 employees
ID: 3264045
Megjelentetés dátuma: 6.3.2020
2020-03-06
Régió: Bratislava Pozíció: Hotel manager, IT/Technical Support Specialist Cég: Hospitality&Retail Systems
Alapbér (bruttó): 1 000 EUR/month