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Mutasd a hasonló álláshirdetéseket
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Mutasd a hasonló álláshirdetéseket
ON!Track Implementation and Care Specialist
Hilti Slovakia spol. s r.o.
Place of work
Bratislava region, Žilina region, Trnava region (The job requires travelling)
Bratislava region, Žilina region, Trnava region (The job requires travelling)
Contract type
full-time
full-time
Wage (gross)
Minimum basic wage 1300€ + yearly bonuses and benefits
Minimum basic wage 1300€ + yearly bonuses and benefits
Information about the position
Job description, responsibilities and duties
• Implement and ensure quality of all implementations
• Support local CS teams in the implementation and communicating all unusual matters
• Managing OnSite implementation with client and the tagging team
• Capture and make over all issues to the SW team (back office)
• Supervising and managing tagging teams
• Manage the log-in to accounts for tagging teams/users
• Train Ontrack users of the system (web & mobile app)
• Ensure quality of “customer care” service onsite (e.g. presenting new functionalities, HW, SW, getting feedbacks, answering questions and solving issues face to face)
• Coordinates care activities and together with service consultant and account manager develops customer relationship
• Offers additional trainings and other services as part of the care phase, takes proactive measures to support usage of ON!Track
• Support local CS teams in the implementation and communicating all unusual matters
• Managing OnSite implementation with client and the tagging team
• Capture and make over all issues to the SW team (back office)
• Supervising and managing tagging teams
• Manage the log-in to accounts for tagging teams/users
• Train Ontrack users of the system (web & mobile app)
• Ensure quality of “customer care” service onsite (e.g. presenting new functionalities, HW, SW, getting feedbacks, answering questions and solving issues face to face)
• Coordinates care activities and together with service consultant and account manager develops customer relationship
• Offers additional trainings and other services as part of the care phase, takes proactive measures to support usage of ON!Track
Employee perks, benefits
• Company car for private use
• Financial contributions at various events - marriage, birth of a child, work anniversary
• Contribution to pension plans
• Sick days
• Possibility for professional growth within the global structure of the company
• Contribution to sports activities
• Reimbursement of Sick Leave to wage for the first 14 calendar days
• Social activities within the organization (sports, family, teambuilding)
• Financial contributions at various events - marriage, birth of a child, work anniversary
• Contribution to pension plans
• Sick days
• Possibility for professional growth within the global structure of the company
• Contribution to sports activities
• Reimbursement of Sick Leave to wage for the first 14 calendar days
• Social activities within the organization (sports, family, teambuilding)
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Driving licence
B
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
• University degree and 1-3 years of experience in sales in construction industry, or selling of services and/or software
• Willingness to travel within boundaries of Slovakia on a daily basis
• Competent to use English on a business level, experience/skills from IT/networking sector is a plus
• Enthusiastic team-player with analytical and project-management skills and customer-centric attitude
• Ambitious to build your career within Hilti
• Willingness to travel within boundaries of Slovakia on a daily basis
• Competent to use English on a business level, experience/skills from IT/networking sector is a plus
• Enthusiastic team-player with analytical and project-management skills and customer-centric attitude
• Ambitious to build your career within Hilti
Advertiser
Brief description of the company
We passionatelly create enthusiastic customers and build a better future! In doing so we live our values: intergrity, courage, teamwork and commitment. We supply innovative solutions offering superior added value to construction professionals in 120 countries through-out the world. Hilti products, systems and services offer innovative solutions with outstanding added value to customers in the construction and building maintenance industries.
Number of employees
100-149 employees
Contact
ID: 3711546
Megjelentetés dátuma: 8.7.2019
2019-07-08
Régió: Bratislava region, Žilina region, Trnava region (The job requires travelling) Pozíció: Customer Support Specialist, IT Analyst, IT/Technical Support Specialist Cég: Hilti Slovakia spol. s r.o.
Az állásajánlat egy külső forrásból származik vagy egy másik portálról vettük át.
A (bruttó) bér alapösszetevője és egyéb juttatások: Minimum basic wage 1300€ + yearly bonuses and benefits