Sajnáljuk, de a hirdető cég már megszüntette az állásajánlat közzétételét a honlapunkon.
Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Where is the best customer service? Are you curious to know?
Place of work
Bratislava region
Bratislava region
Contract type
full-time
full-time
Start date
by agreement
by agreement
Wage (gross)
1000 - 1200 EUR/month
1000 - 1200 EUR/month
Your job scope:
- To provide technical support for clients – voice and chat support
- Resolution of various problems (TELCO Services) according to internal procedures
- Escalation of advanced problems, daily cooperation with technical departments
- Educating customers, giving detailed information regarding products and services in professional manner
- Participation on training activities in order to raise overall customer satisfaction
- Meet desired KPIs given for the role
- To provide technical support for clients – voice and chat support
- Resolution of various problems (TELCO Services) according to internal procedures
- Escalation of advanced problems, daily cooperation with technical departments
- Educating customers, giving detailed information regarding products and services in professional manner
- Participation on training activities in order to raise overall customer satisfaction
- Meet desired KPIs given for the role
Requirements
The successful candidate should have the following attributes:
- Willingness to provide the best Customer Support for US customers
- Very good written and verbal knowledge of ENGLISH language (B2 level)
- Ability to work on SHIFTS (morning/day/night)
- Good technical understanding
- Excellent communication skills
- Willingness to provide the best Customer Support for US customers
- Very good written and verbal knowledge of ENGLISH language (B2 level)
- Ability to work on SHIFTS (morning/day/night)
- Good technical understanding
- Excellent communication skills
Benefits
- Worker-friendly environment
- Above average compensation
- Career and Personal development
- Multinational project team members
- Above average compensation
- Career and Personal development
- Multinational project team members
Other information
Are you interested in this position? Please fill in the contact form or send us your CV both in English and Slovak language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=absolventi
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=absolventi
ID: 2773295
Megjelentetés dátuma: 19.10.2016
2016-10-19
Régió: Bratislava region Pozíció: Call Operator, Customer Support Specialist, Helpdesk Operator Cég: Grafton Slovakia s.r.o.
Az állásajánlat egy külső forrásból származik vagy egy másik portálról vettük át.
A (bruttó) bér alapösszetevője és egyéb juttatások: 1000 - 1200 EUR/month