Senior Business Analyst

Bratislava

Senior Business Analyst – Boarding

At First Data we believe our employees are exceptional people and we invest in their growth by delivering continuous training and development and rewarding benefits for a fulfilling career.

Join First Data as a Senior Business Analyst in our Global Business Solutions Team and embark on a career where you will be working on Boarding Business Solutions across the whole of EMEA.

About the Role:
We are currently hiring for a Senior Business Analyst to based in our Bratislava Office with travel across EMEA.
As Senior Business Analyst you will leading a small team of Business Analysts on projects across the EMEA region, working on solutions either within your own Business / Solution Area or collaborate across multiple solution areas or across the whole value chain / platform (Enterprise Business Solution).

You will be responsible for:

• Developing requirements specifications according to standard templates, using natural language.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Translating business needs into functional and non-functional requirements for the IT organization, and manages changes to such requirements.
• Serving as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
• Liaising between the business units, technology teams and support teams.
• Collaborating with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Proactively communicating and collaborating with external and internal customers to analyze information needs and functional requirements and deliver artifacts as needed.

About You:
Here at First Data we are always looking for passionate, empowered and innovative individuals to join us. In addition to this we are also looking for the following skills and experience in relation to this role:
• Payment Industry knowledge (particularly Acquiring) is essential
• Previous extensive experience within a Business Analyst role
• Experience of working to Agile Methodology
• Strong stakeholder management experience
• Excellent written and verbal communication skills
• Ability to influence people at all levels across a broad variety of job functions


About First Data:
First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year.
Whether you are just beginning your career or have many years of experience, First Data can provide you with exciting challenges and opportunities to develop.

Please apply to see how you can take your career beyond with First Data.

For more information visit www.firstdata.com

full-time

University education (Bachelor's degree)

English - Advanced (C1)

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 40,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.

Information technology, computer programming, web portals

Contact person: Mgr. Valeria Lipkova
E-mail: send CV