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Mutasd a hasonló álláshirdetéseket
Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Italian speaking Customer Service Specialist - fresh graduate students welcome!
EUROCOC s.r.o.
Place of work
Aupark Tower, Einsteinova, Petržalka
Aupark Tower, Einsteinova, Petržalka
Contract type
full-time
full-time
Start date
asap
asap
Wage (gross)
from 1100 Eur, based on your experience, plus variable monthly bonus
from 1100 Eur, based on your experience, plus variable monthly bonus
Information about the position
Job description, responsibilities and duties
EuroCoc is looking for the right candidate to strenghten our customer service team. Successful candidate will be required to assist the customer service with various duties, but mainly:
- deal directly with italian customers either by telephone, email, or company chat
- respond promptly to customer inquiries
- obtain and evaluate all relevant information to handle inquiries and complaints
- process orders, forms, applications and requests
- create, update and maintain customer details
- keep records of customer interactions and transactions
- record details of inquiries, comments and complaints
- manage administration
- communicate and coordinate with internal departments
- follow up on customer interactions
- deal directly with italian customers either by telephone, email, or company chat
- respond promptly to customer inquiries
- obtain and evaluate all relevant information to handle inquiries and complaints
- process orders, forms, applications and requests
- create, update and maintain customer details
- keep records of customer interactions and transactions
- record details of inquiries, comments and complaints
- manage administration
- communicate and coordinate with internal departments
- follow up on customer interactions
Employee perks, benefits
multi-language speaking environment and international team,
good location of the company in Aupark Tower,
team of young, project-oriented professionals
company events, sport events, family day, teambuildings,
fruit days, multisport card
good location of the company in Aupark Tower,
team of young, project-oriented professionals
company events, sport events, family day, teambuildings,
fruit days, multisport card
Information about the selection process
The company would like to thank to all applicants for their CVs and motivation letters. We will process and respond only to candidates who will be selected for personal interview.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
Italian - Advanced (C1) and English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- Customer Service orientation
- Excellent communication skills in Italian language
- Accuracy and close attention to detail
- Any other language is an asset (we prefer French or Spanish language)
- Logical thought
- Confident and pleasant manner
- Flexible approach
- PC literacy
- Team Spirit
- Good organization skills
- Excellent communication skills in Italian language
- Accuracy and close attention to detail
- Any other language is an asset (we prefer French or Spanish language)
- Logical thought
- Confident and pleasant manner
- Flexible approach
- PC literacy
- Team Spirit
- Good organization skills
Advertiser
Brief description of the company
EUROCOC provides digital access to Certificates of Conformity (COC) for cross-border automotive buyers and sellers in Europe. Founded in Slovakia in 2008, the company developed a custom e-commerce solution for all European countries. EUROCOC serves the customers with the certificates of over 70 OEM manufacturers of passenger cars, light commercial vehicles and motorcycles. A strong team of 35 professionals take care of the customers in 5 languages. EUROCOC works with automotive dealers, importers, auctions, marketplaces, classifieds and other remarketing businesses in 20+ countries. The company is built on strong values, ancient attitude and positive culture – a recipe to be in the market leading position for over 10 years.
Number of employees
25-49 employees
ID: 3576870
Megjelentetés dátuma: 11.1.2019
2019-01-11
Régió: Bratislava Pozíció: Administrative Worker, Official, Back Office Specialist, Customer Support Specialist Cég: EUROCOC s.r.o.
A (bruttó) bér alapösszetevője és egyéb juttatások: from 1100 Eur, based on your experience, plus variable monthly bonus