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ECommerce Support Specialist

Place of work
Bratislava
Wage (gross)
From 1 600 EUR/month
Contract type
full-time
We are looking for a new colleague, eCommerce Support specialist. Our global business partners and distributors do not have their eStores solution aligned and we need to change it. You will support the eCommerce system integration and join the team that is currently responsible for delivering projects in the area. Take a part and shape ESET eCommerce solution on the worldwide level. Make a real difference.

You will
  • Provide support and consultancy for ESET regional offices via ticketing system and other channels
  • Monitor, report, act and resolve issues reported by automated systems and users
  • Participate on strategy, implementation and support for the global eCommerce solution
  • Create, analyze, evaluate and especially test specific business and technical eCommerce features or functions
  • Gather inputs and requirements for the eCommerce system from ESET partners, offices and internal clients as well
  • Coordinate communication of all internal counterparts including Sales, Financial, Legal and Online departments
  • Create and improve business and technical documentation needed for administration and development of the eCommerce system

This position is a maternity leave cover.

Contact person

Marika Fiamínová

About ESET

ESET is a global leader in digital security and one of the largest cybersecurity vendors in the European Union. It is also the biggest and most appreciated IT company in Slovakia.

For more than 30 years, we have been developing industry-leading IT security software and services to protect businesses, critical infrastructure and consumers worldwide.

ESET's purpose is not only to create cybersecurity solutions for customers but also to actively contribute to a more innovative and responsible society in terms of education, science and research.

We are a proud signatory and ambassador of the Diversity Charter. We believe in creating a respectful environment in which all our employees feel welcome, without exception.

Visit our website to learn more about us.

ID: 4006788  Megjelentetés dátuma: 30.8.2021  Alapbér (bruttó): 1 600 EUR/month