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3rd Level Technical Support (Application and Cloud)
Erste Digital GmbH
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Wage (gross)
2 000 EUR/monthBy law we are obliged to advertise minimal salary which is 2000 EUR gross/month with possibility go higher depending on length of your experience and your professional skills.
2 000 EUR/monthBy law we are obliged to advertise minimal salary which is 2000 EUR gross/month with possibility go higher depending on length of your experience and your professional skills.
Information about the position
Job description, responsibilities and duties
For the international banking application (customer oriented) we are seeking a candidate for the position “3rd level technical support and cloud engineer”.
Tasks and responsibilities
• Analyze and investigate incidents on technical level in cloud and on premise
infrastructure
• Support developers in infrastructure architecture topics
• Read and analyze logs (Apache, Tomcat, custom) and correlate information in
several logs using tools such as Kibana
• Support in setting up and maintaining monitoring of applications (Kibana,
Prometheus, File Beats and more)
• See the “big picture” of the whole solution to be able to determine root causes
• Support in performance testing and analyze results to suggest software and
infrastructure optimization
• Do on call support rotation (1 week on call in 5 to 6 weeks)
• Create and maintain operational documentation.
• Support in the ongoing initiative to migrate on premise infrastructure to public
cloud
• Optionally travel to support customers on-site in neighboring countries (once
every two months)
Tasks and responsibilities
• Analyze and investigate incidents on technical level in cloud and on premise
infrastructure
• Support developers in infrastructure architecture topics
• Read and analyze logs (Apache, Tomcat, custom) and correlate information in
several logs using tools such as Kibana
• Support in setting up and maintaining monitoring of applications (Kibana,
Prometheus, File Beats and more)
• See the “big picture” of the whole solution to be able to determine root causes
• Support in performance testing and analyze results to suggest software and
infrastructure optimization
• Do on call support rotation (1 week on call in 5 to 6 weeks)
• Create and maintain operational documentation.
• Support in the ongoing initiative to migrate on premise infrastructure to public
cloud
• Optionally travel to support customers on-site in neighboring countries (once
every two months)
Employee perks, benefits
- a job with great opportunities for personal and professional growth in a dynamic but stable environment
- very interesting annual financial bonus
- opportunity to speak English/German on daily basis
- German language courses fully paid by us
- paid sick leave
- home office
- flexible working time
- 4 days of extra holiday per year
- coaching, on-the-job-training, and professional training opportunities
- and many more...
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Desired Skills and Experience
• Experienced Linux user
• Understand Java Application servers / Standalone Java basic configuration
• Understand HTTP/HTTPS, RESTFul API (JSON)
• Understand Messaging services/Concepts (MQ or AQ or JMS)
• Experience with any of Elastic Search, Kafka, Cassandra
• SQL basics
• AWS knowledge and experience
Other Skills
• Proficient in English
• Proactive communication
• Work independently and enjoy solving problems
• Open to work in a highly international environment
• Open to learn new skills
• Team-player
• Experienced Linux user
• Understand Java Application servers / Standalone Java basic configuration
• Understand HTTP/HTTPS, RESTFul API (JSON)
• Understand Messaging services/Concepts (MQ or AQ or JMS)
• Experience with any of Elastic Search, Kafka, Cassandra
• SQL basics
• AWS knowledge and experience
Other Skills
• Proficient in English
• Proactive communication
• Work independently and enjoy solving problems
• Open to work in a highly international environment
• Open to learn new skills
• Team-player
Advertiser
Brief description of the company
Who we are and what we do
We are part of the Erste Group network – the largest banking group in Central and Eastern Europe with more than 2,500 subsidiaries and over 50,000 employees. Our more than 2,000 IT experts and enthusiasts are the Digital Muscle of Erste Group. With our services, we contribute to the realization of Erste Group’s vision: To provide human banking in digital times, and to build Financial Health for over 16 million customers in the CEE region.
Working for Erste Digital
We aim to attract and retain IT experts and enthusiasts that have personality and conviction.
Therefore, we aspire to be an IT employer beyond compare, where everyone has room to grow, learn and reach their full potential.
We bring banking business and IT together, take future developments into account or drive them forward. Short and sweet: We create the future of banking. That‘s why we empower our employees to rethink and continuously develop our digital offerings.
We are Erste Digital. And we are #digitaltotheheart
erstedigital.com
Numbers
Employees: 2,000+ people
Locations: Vienna, Bratislava, Košice and Prague
We are part of the Erste Group network – the largest banking group in Central and Eastern Europe with more than 2,500 subsidiaries and over 50,000 employees. Our more than 2,000 IT experts and enthusiasts are the Digital Muscle of Erste Group. With our services, we contribute to the realization of Erste Group’s vision: To provide human banking in digital times, and to build Financial Health for over 16 million customers in the CEE region.
Working for Erste Digital
We aim to attract and retain IT experts and enthusiasts that have personality and conviction.
Therefore, we aspire to be an IT employer beyond compare, where everyone has room to grow, learn and reach their full potential.
We bring banking business and IT together, take future developments into account or drive them forward. Short and sweet: We create the future of banking. That‘s why we empower our employees to rethink and continuously develop our digital offerings.
We are Erste Digital. And we are #digitaltotheheart
erstedigital.com
Numbers
Employees: 2,000+ people
Locations: Vienna, Bratislava, Košice and Prague
Number of employees
1000 and more employees
Contact
ID: 3909249
Megjelentetés dátuma: 19.6.2020
2020-06-19
Régió: Bratislava Pozíció: IT/Technical Support Specialist Cég: Erste Digital GmbH
Alapbér (bruttó): 2 000 EUR/month