1st Level Operations Professional (Slovak speaker)

Job Summary:
We are now looking for a 1st Level Operations professional. This job role is responsible for the coordination, support, management and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities:
You will support the following systems and functions:

Event management
Incident management
Remote site access control
Legal request execution
Billing operations
Assurance support activities
Fluent communication in Slovak and English (read/write)
Key Qualifications:
Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
Minimum years of experience: 3-5 years’ experience of deploy system test and lead testing team.
Domain experience: area of expertise –OSS, IMS, Radio Network, Transmision Network etc.
Additional Requirements:
Willingness to learn
Knowledge sharing & collaboration skills
Problem solving & creative thinking
Ericsson knowledge
English skills
Fluent in Slovak
Delivering results & meeting customer expectations
Analyzing
Working with people
Manage instructions & procedures
Applying expertise & technology
Why is Ericsson a great place to work?
Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation. We support networks that connect more than 2.5 billion subscribers. With over 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership. 40 percent of the world’s mobile traffic is carried over an Ericsson network. And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.

At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities. We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.