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New Smartphone project with Slovak - Customer Care Advisor wanted !
DK Global Recruitment Limited
Place of work
Athens, Greece
Athens, Greece
Contract type
full-time
full-time
Start date
05.02.2019
05.02.2019
Wage (gross)
Attractive basic salary + full accomodation and relocation + Overtime paid
Attractive basic salary + full accomodation and relocation + Overtime paid
Information about the position
Job description, responsibilities and duties
How about being the single point of contact for your client? Whether is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.
How can YOU make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.
Responsibilities:
• Handle inquiries from customers through phone, e-mail, and chat;
• Cope with difficult situations, and find timely solutions;
• Interact with other departments to resolve more complex cases;
• Provide a step-by-step guidance to customers;
• Follow the established company procedures;
How can YOU make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.
Responsibilities:
• Handle inquiries from customers through phone, e-mail, and chat;
• Cope with difficult situations, and find timely solutions;
• Interact with other departments to resolve more complex cases;
• Provide a step-by-step guidance to customers;
• Follow the established company procedures;
Employee perks, benefits
Benefits:
• Excellent base salary;
• Monthly bonuses based on personal results;
• 14 salaries per year + paid overtime;
• Many social benefits: full health insurance, sport activities, and food vouchers are provided;
• Professional, paid, trainings;
• Many team activities, like team buildings and holiday parties;
• A great chance to develop your career;
• A great chance to work abroad and meet a new culture;
Successful candidates will be offered:paid flight tickets, a taxi from the airport, 2 weeks hotel accommodation (bed and breakfast), assistance in finding a place of residence;
• Excellent base salary;
• Monthly bonuses based on personal results;
• 14 salaries per year + paid overtime;
• Many social benefits: full health insurance, sport activities, and food vouchers are provided;
• Professional, paid, trainings;
• Many team activities, like team buildings and holiday parties;
• A great chance to develop your career;
• A great chance to work abroad and meet a new culture;
Successful candidates will be offered:paid flight tickets, a taxi from the airport, 2 weeks hotel accommodation (bed and breakfast), assistance in finding a place of residence;
Information about the selection process
For this vacancy , please send updated CV in English only .
Requirements for the employee
Candidates with education suit the position
Primary education
Secondary without school-leaving examination
Secondary with school-leaving examination
Secondary without school-leaving examination
Secondary with school-leaving examination
Educational Specialization
IT , Customer Care , Travel
Language skills
English - Intermediate (B1) and Slovak - Proficiency (C2)
Personality requirements and skills
Main Requirements:
• Fluent level of SLOVAK ( or CZECH ) and advanced English - both verbal and written;
• Strong interest in modern technologies, and advanced computer skills;
• Experience in using mobile devices and apps;
• Excellent communication skills and active listening;
• Analytical thinking;
• Time management skills;
• Fluent level of SLOVAK ( or CZECH ) and advanced English - both verbal and written;
• Strong interest in modern technologies, and advanced computer skills;
• Experience in using mobile devices and apps;
• Excellent communication skills and active listening;
• Analytical thinking;
• Time management skills;
Advertiser
Brief description of the company
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.
Number of employees
10-19 employees
ID: 3574070
Megjelentetés dátuma: 9.1.2019
2019-01-09
Régió: Greece Pozíció: Advisor, Call Operator, Customer Support Specialist Cég: DK Global Recruitment Limited
A (bruttó) bér alapösszetevője és egyéb juttatások: Attractive basic salary + full accomodation and relocation + Overtime paid