eServices Application Administrator

Diebold Nixdorf is a strategic, collaborative, end-to-end provider of services, software, hardware and security. The people of Diebold Nixdorf are 22,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

As an Application Administrator you are working for DN customers in Finance, Banking, Retail and Petrol sector where you are providing the support to fulfil their expectations, as well as being capable to deal with transaction files and job management. Application administrator is primarily supporting proprietary J2EE applications (Linux OS & Java based), middleware containers and infrastructure used by these applications which are providing endpoint Monitoring, Software & Distribution and Inventory. Your tasks may include creation and maintenance of solutions to keep SLAs on expected levels, improving the qualitative areas and implementing innovated solution to improve delivery of service. You are also responsible for the problem management and development of the knowledge base. This position is requires the operational L2 support within 2-shifts model for all regions globally.

Key Responsibilities

• 2nd Level Support regarding ICT and Applications
• Provide support for customers on global market (Europe, Americas, Asia)
• Operation of middleware application containers (Kafka, ActiveMQ, Apache WS, Tomcat, JBoss/Wildfly)
• Responsible for the incident, change, request and problem management process for applications and application servers on a daily basis with corporate toolset
• Create IT solutions for customers on global market and strive to improve satisfaction of customers
• Delivery of standard orders (various reports for customers, SQL queries, data collection and processing, and also Batch, Backup, Archive, Journals, Reports, Log's, etc )
• Implementation of Continual Service Improvement within your scope of work

• Starting salary 17 280 EUR gross/annually depending on experience
• Annual bonus of 10% calculated on the basis of personal performance and company results
• 25 days of annual leave
• Excellent benefits package!