DEUTSCHE TELEKOM
SERVICES EUROPE SLOVAKIA

PTP Competence Center Agent (maternity cover)

Place of work
Legionárska, Bratislava
Contract type
full-time
Wage (gross)
1 250 EUR/month

Information
about the position

PTP (Procure-to-Pay) Competence Center Agent is processing customer requests in the area of accounting or procurement. Your agenda will be mostly in German language. The main responsibilities include:

• Processing of telephone or written customer queries
• Tracking of the completion of his/her customer queries in the AIC-Tickettool
• Disclosure of general information to customers
• Processing and forwarding of information to team leader
• Conducting of Ad- Hoc reports for the customers

The salary for this position is from 1 250 EUR gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

This position is hired as maternity cover.

What we expect
from the candidate

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

economy, accounting

Language skills

German - Upper intermediate (B2) and English - Intermediate (B1)

Other knowledge

SAP - Basic
Microsoft Outlook - Basic
Microsoft Excel - Basic
Microsoft Word - Basic

Personality requirements and skills

• Ideally Call center experience
• Helpful and focused on solutions
• Able to independently solve complex situations
• Nice telephone voice and you like working with people
• Self-confident in communication and maintains overview also in critical situations
• Oral and written style very good

Benefits
that make you happy

• Annual bonus
• Fully paid meal vouchers
• Cafeteria system of benefits/Multisport card
• Sick days
• Sports club & Health days
• Teambuildings, summer & Christmas party
• Opportunities for career growth
• Phone and notebook for personal use
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Referral program
ID: 3784096  Megjelentetés dátuma: 12.1.2020  Alapbér (bruttó): 1 250 EUR/month