Process Specialist

Place of work
Bratislava
Contract type
full-time
Start date
2017-10-31

Information about the position

Job description, responsibilities and duties

Job description:
  • Maintains Corporate Process Framework;
  • Implement changes in processes;
  • Support process owners and process managers in process design, development and implementation;
  • Assist with storing, creating, and delivering essential training materials;
  • Ensure process compliance and process dependent working within the Operations;
  • Analyse if all processes cooperate in a seamless way, propose and implement corrective measures;
  • Participate in projects with impact to process environment;
  • Supports simulations to propose optimal resources for processes’ operation;
  • Assist in promoting the implementation of best practices;
  • Supports organisation of audits and controls.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

KPIs / Key deliverables:
  • Work closely and effectively across departments to document existing and new processes;
  • Maintain an electronic database of documents, processes, and living templates;
  • Executes changes to the existing processes;
  • Contribute to new training efforts for employees;
  • Supports all parties involved in managing and improving processes.
  •  Education:Bachelor's Degree.
  •  Professional knowledge, skills, know-how in the field & experience in the field:A minimum of 3 years of related work experience in processes area;
  • Knowledge of industry process standards e.g. eTOM, ITIL and BPMN 2.0;
  • Experience presenting to small groups.
  • Experience delivering trainings an advantage.
  •  Language Skills:English – fluent (excellent verbal and written communication);
  • Knowledge of other EU working languages would be an asset.
  •  Managerial skills/competences:Ability to effectively participate in ad-hoc/project teams in order to find a solution in time and within defined budget;
  • Ability to support change and positively influence others.
  •  Interpersonal, communication skills:Ability to work in a culturaly diverse and remote team;
  • Excellent interpersonal and cooperation skills;
  • Analytical thinking.
  •  Problem solving:Ability to analyse medium-complex tasks;
  • Identify and analyse risks and potential problems;
  • Approach situations with respect to maintain quality and minimise costs.
  •  
  • Responsability and impact:Work closely and effectively across departments to document existing and new corporate processes according to corporate and group rules and guidelines;
  • Identify and propose solutions and suggest measures and actions to be taken to achieve the required results.
  •  Other soft skills, competences:Proactive and positive attitude towards new developments;
  • Ability to plan and execute in the predefined quality and keep deadlines;
  • Ability to work according to structured methods, following roadmaps;
  • Attention to detail;
  • Interest to join an international organization;
  • Ability to work without a close supervision;
  • Willingness to travel within Europe.
  •  Hard skills:MS office (Excel, PowerPoint, Word, Outlook) – advanced;
  • Process workflow design tool.

Advertiser

Brief description of the company

As part of Technology Delivery International (TDI) we deliver best-in-class technology services across Europe
Deutsche Telekom Cloud Services is an international company and part of the Technology Delivery International (TDI) unit of Deutsche Telekom.
We deliver the latest technology services with deep expertise in cloud, SW engineering, DevOps and networks that win our customers’ hearts!
In TDI we have people located in 10+ countries, such as Slovakia, Romania, Hungary, Greece, Croatia, Poland, Czechia, Spain, Germany.
We work topic-driven and skill-based. That is why we are a chapter-based organization with a clear focus on the development of our people while driving the delivery of TDI’s products and services in tribes.
Technology is the heartbeat that connects us across borders!

Number of employees

100-149 employees

Contact

Contact person: Andrea Kučeráková
E-mail: send CV
ID: 3212153  Megjelentetés dátuma: 11.10.2017  Az állásajánlat egy külső forrásból származik vagy egy másik portálról vettük át.