Place of work
Fazuľová 7, Bratislava
Contract type
full-time
Start date
ASAP
Ponúkaná mzda (brutto)
1 250 EUR/month

Do you want to be a part of multicultural environment and start your career in a well-known company? Join German customer care at Dell!

Orientačná celková mzda (brutto)
1 250 EUR/month

GBS stands for our Global Business Services, where we focus on Dell customers. While walking through the floor you will hear over 20 languages and lots of laugh. If you care about people, are a problem solver and like to help others, join our GBS team now! We are looking for enthusiastic team members who are not afraid of new challenges.
• Investigation and solving of pre-delivery and post-delivery issues and act on behalf of the customer with other Dell departments to ensure proper solution of the problem
• E-mail and phone communication support to provide excellent service to the customers
• Support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
• Solving situations when orders do not meet the customers' expectations to ensure positive customer experience
• Usage of own initiative and improvements of business processes for unusual or problematic situations to ensure the best experience with Dell
• Daily experience in dynamic environment with various departments of multinational teams

Osobnostné predpoklady a zručnosti

• 1+ year of work experience; position is suitable for fresh graduates
• Secondary education
• English AND German language written and spoken
• Excellent communication skills
• Customer focus

Benefity

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Customer Care Team Benefits
•Quarterly financial awards
•Multicultural environment
•Fun Activities
•Special Christmas events
ID: 3370454  Megjelentetés dátuma: 16.3.2020  Alapbér (bruttó): 1 250 EUR/month