IT Operations Analyst


Place of work
Polus Tower 1, Vajnorská 100/A, Nové Mesto
Contract type
Start date
upon agreement
Wage (gross)
1 660 EUR/monthfinal salary depends on experience and skills of the candidate

Information about the position

Job description, responsibilities and duties

Responsible for ensuring IT and facilities related issues are addressed in a timely manner, maintain a safe and functional work environment by ensuring compliance to relevant policies and procedures.

Your main responsibilities:
• Be the first point of contact for all day-to-day facilities issues on site
• Install, maintain and configure hardware and software systems according to company policies
• Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering
• Troubleshoot, upgrade and repair hardware and software components
• Perform routine maintenance, inspect and test network and server systems to verify functionality and performance of network
• Provide basic technical support to work stations, telephones, and other computing platforms
• Assist in installation and maintenance of telephone system
• Order and stock equipment and supplies when necessary
• Manage vendor relationships for all facilities purchases
• Maintain Service Contracts Ensure Building & Maintenance conform with local current legislation
• Maintain electrical & mechanical systems i.e. Intruder, Building Access, heating, AHU, etc.
• Liaise with landlord in relation to landlord duties under lease agreements

Employee perks, benefits

- Full support for new team members
- A bright, modern and exciting place to work, with excellent staff facilities. Fancy coming to work on a bicycle? No problem! We have a shower facility and bike stands in the building
- Voluntary medical plan and Life insurance
- 100% sick leave reimbursement
- Extra days of paid holidays and paid leave above statutory minimum
- Friendly team who help each other and run various events (bowling, volleyball tournaments, Christmas party, Secret Santa, Healthy breakfast and many more)
- Hard work and dedication is rewarded at our annual company awards ceremony

Information about the selection process

Please send us your CV in English

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and Slovak - Advanced (C1)

Personality requirements and skills

• Ability to communicate effectively at all levels both orally & written
• Able to work on own initiative where required and make decisions accordingly
• Excellent people skills
• Task orientated; able to get things done
• Have an eye for detail
• Desktop and application support required. Experience working within an IT help desk environment working to meet targets; scripting and some experience with Active Directory and PowerShell will be a plus


Brief description of the company

Concentrix is a leader (Top 2) in global business services, delivering extraordinary customer, employee and user experiences for more than 650 of the world’s best brands. With a presence in more than 40 countries and a staff of more than 225,000 members who collectively speak 40+ languages, we aim to differentiate our clients in the marketplace and make them more competitive.
Built upon our experience of more than 40 years, we bring a fresh approach to the performance of business operations in the digital age. We partner with our clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization and business improvements, aiming to provide the highest value from every customer interaction.
Concentrix is an Equal Employment Opportunity employer - we welcome candidates from diverse backgrounds. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Concentrix is the outsourced business services division of SYNNEX Corporation, headquartered in Fremont, California. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit

Number of employees

150-199 employees

Company address

Polus Tower 1, Vajnorská 100/A
831 04 Bratislava - mestská časť Nové Mesto
ID: 3834625  Megjelentetés dátuma: 7.7.2021  Alapbér (bruttó): 1 660 EUR/month