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Mutasd a hasonló álláshirdetéseket
Customer Service Advisor with German based in Romania
CONCENTRIX SERVICES SLOVAKIA s. r. o.
Place of work
Cluj, Romania
Cluj, Romania
Contract type
full-time
full-time
Start date
asap
asap
Information about the position
Job description, responsibilities and duties
Your tasks:
• You will look after and advise clients on our clients
• Incoming calls will be handled by you competently in German
• You will answer to our customers questions about invoices, contracts or technical issues
• Maintain basic knowledge of customer products and / or services
• Participate in activities to improve customer satisfaction and business performance
• Listen attentively to customer needs and concerns
• Demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a friendly and professional manner using agreed upon procedures
• Participate in activities designed to improve customer satisfaction and business performance
• You will look after and advise clients on our clients
• Incoming calls will be handled by you competently in German
• You will answer to our customers questions about invoices, contracts or technical issues
• Maintain basic knowledge of customer products and / or services
• Participate in activities to improve customer satisfaction and business performance
• Listen attentively to customer needs and concerns
• Demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a friendly and professional manner using agreed upon procedures
• Participate in activities designed to improve customer satisfaction and business performance
Employee perks, benefits
Your start into a successful career!
• An attractive NEW salary package and benefits
• Flexible, adaptable working hours and the security of an international company
• A sympathetic team and a pleasant working atmosphere
• Development of your German language skills
• Paid training period by the company
• Career opportunities
• An attractive NEW salary package and benefits
• Flexible, adaptable working hours and the security of an international company
• A sympathetic team and a pleasant working atmosphere
• Development of your German language skills
• Paid training period by the company
• Career opportunities
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
German - Upper intermediate (B2)
Personality requirements and skills
Your profile:
• Very good German language skills (min. B2 level, verbal and written)
• Strong computer navigation skills and PC skills
• Ability to communicate efficiently, both in writing and verbally
• Customer focus
• Problem-solving skills
• Multitasking ability
• Very good German language skills (min. B2 level, verbal and written)
• Strong computer navigation skills and PC skills
• Ability to communicate efficiently, both in writing and verbally
• Customer focus
• Problem-solving skills
• Multitasking ability
Advertiser
Brief description of the company
Who are we?
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
Number of employees
150-199 employees
ID: 3739407
Megjelentetés dátuma: 14.8.2019
2019-08-14
Régió: Romania Pozíció: Administrative Worker, Official, Call Operator, Sales Representative Cég: CONCENTRIX SERVICES SLOVAKIA s. r. o.