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Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Junior Customer Care Specialist
Beneo, s.r.o.
Place of work
Topoľnica
Topoľnica
Contract type
full-time, trade licence
full-time, trade licence
Start date
ihneď
ihneď
Wage (gross)
900 - 1 400 EUR/month
900 - 1 400 EUR/month
Information about the position
Job description, responsibilities and duties
Beneo is growing and we are looking for a new motivated team member with excellent problem-solving skills who can help our Customer Care team to deliver an excellent customer experience. It does not matter if you are junior or senior.
In this role, you will manage the relationship in between Beneo and our end customers among Europe.
You will acts as the point of contact for execution on your assigned accounts and you will play the critical role in our customer centric approach.
- Utilize all of the company’s resources to resolve customer issues
- Answering customers questions on phone and livechat
- Daily e-mail communication with customers in English, Slovak, Hungarian
- Developing satisfactory outcome for the customer and building the good name of our company
- Provide cost effective solutions to customers' issues within the company guidelines that will satisfy the customer
In this role, you will manage the relationship in between Beneo and our end customers among Europe.
You will acts as the point of contact for execution on your assigned accounts and you will play the critical role in our customer centric approach.
- Utilize all of the company’s resources to resolve customer issues
- Answering customers questions on phone and livechat
- Daily e-mail communication with customers in English, Slovak, Hungarian
- Developing satisfactory outcome for the customer and building the good name of our company
- Provide cost effective solutions to customers' issues within the company guidelines that will satisfy the customer
Employee perks, benefits
- Contract type: Unlimited
- Competitive salary
- Bonuses
- Carrier growth possibilities
- Company events
- Competitive salary
- Bonuses
- Carrier growth possibilities
- Company events
Information about the selection process
We are a small, but high enthusiast team. If you would like to play an important role in growing of our company Europewide, we want you!
If you want to do your best and to be proud of your own results, we want you!
Send us what makes you the best candidate! (Ideally your CV)
If you want to do your best and to be proud of your own results, we want you!
Send us what makes you the best candidate! (Ideally your CV)
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Advanced (C1) and Slovak - Advanced (C1) and Hungarian - Advanced (C1)
Other knowledge
Microsoft Excel - Advanced
Typing - Advanced
Typing - Advanced
Number of years of experience
1
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- Ideally worked in a call center environment
- Outstanding spoken and written English, Hungarian and Slovak is a must
- Ability to work in a pressured environment
- Ability to multi task
- Customer centric
- Logical mind-set and a passion for problem solving
- Good time management and attention to detail
- French, German, Spanish language skills is a big advantage
- Outstanding spoken and written English, Hungarian and Slovak is a must
- Ability to work in a pressured environment
- Ability to multi task
- Customer centric
- Logical mind-set and a passion for problem solving
- Good time management and attention to detail
- French, German, Spanish language skills is a big advantage
Advertiser
Brief description of the company
Beneo (beneoshop.com) is a stable Slovak fast growing ecommerce company and wholesaler of electric ride-on cars for kids, garden products, and special home appliances, operating in Central and Western Europe.
ID: 3402838
Megjelentetés dátuma: 3.7.2020
2020-07-03
Régió: Topoľnica Pozíció: Account Manager, Administrative Worker, Official, Call Centre Manager, Claims Specialist, Procurement specialist Cég: Beneo, s.r.o.
Alapbér (bruttó): 900 EUR/month