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Listing Quality Team Lead
Amazon /Slovakia/ s.r.o.
Place of work
Námestie 1. mája 18, Bratislava
Námestie 1. mája 18, Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Are you excited by the idea of developing your team member’s skills? Are you a great communicator with willingness and ability to perform root cause analyses and drive process improvements? Would you like to contribute to improve Customer experience on Amazon Fashion Marketplace in Europe? Then you should consider this role.
Amazon's Seller Marketplace is a large and rapidly growing business where millions of customers transact with hundreds of thousands of sellers, who range from individuals to large retailers. In this context Amazon is looking for a talented, Team Lead, preferably Italian-speaking, based in Bratislava to support the international seller business on the European Amazon websites.
To do this you will need to:
- Set clear goals for the team and help them to deliver results in the most effective way
- Provide on-going support and feedback to the team via regular 1:1s and team meetings
- Communicate with different international stakeholders from across Amazon
- Communicate with Sellers and guide them to improve their offers. Educate Sellers about the tools and features available
- Build knowledge repository's, update and improve processes
- Relentlessly look to research, identify, evaluate, rationalize and propose business opportunities for Sellers.
Amazon's Seller Marketplace is a large and rapidly growing business where millions of customers transact with hundreds of thousands of sellers, who range from individuals to large retailers. In this context Amazon is looking for a talented, Team Lead, preferably Italian-speaking, based in Bratislava to support the international seller business on the European Amazon websites.
To do this you will need to:
- Set clear goals for the team and help them to deliver results in the most effective way
- Provide on-going support and feedback to the team via regular 1:1s and team meetings
- Communicate with different international stakeholders from across Amazon
- Communicate with Sellers and guide them to improve their offers. Educate Sellers about the tools and features available
- Build knowledge repository's, update and improve processes
- Relentlessly look to research, identify, evaluate, rationalize and propose business opportunities for Sellers.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Advanced (C1) and Italian - Advanced (C1)
Personality requirements and skills
Basic Qualifications:
- Bachelor /Under-graduate degree (preferably in Computer Science or Business).
- Successful experience in people management
- Excellent communication skills, with the ability to face internal partners in a professional manner in English and at least one other language (Italian preferred, but we will also consider Spanish, French or German speakers)
- Attention to detail, good prioritization skills to work on different projects in parallel
- Computer literacy in Microsoft Office (especially MS Excel) applications
- Tech savvy candidates, with desire to work in a fast-paced, challenging environment and passion for delivering great customer experience should apply
- Bachelor /Under-graduate degree (preferably in Computer Science or Business).
- Successful experience in people management
- Excellent communication skills, with the ability to face internal partners in a professional manner in English and at least one other language (Italian preferred, but we will also consider Spanish, French or German speakers)
- Attention to detail, good prioritization skills to work on different projects in parallel
- Computer literacy in Microsoft Office (especially MS Excel) applications
- Tech savvy candidates, with desire to work in a fast-paced, challenging environment and passion for delivering great customer experience should apply
Advertiser
Brief description of the company
At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
Number of employees
1000 and more employees
ID: 2816628
Megjelentetés dátuma: 21.12.2016
2016-12-21
Régió: Bratislava Pozíció: Account Manager, Team leader Cég: Amazon /Slovakia/ s.r.o.