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Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Customer Service Intern
adidas Slovakia, s.r.o.
Place of work
Galvaniho 15, Bratislava
Galvaniho 15, Bratislava
Contract type
part-time, internship, work experience
part-time, internship, work experience
Start date
ASAP
ASAP
Wage (gross)
4.13/hod
4.13/hod
Information about the position
Job description, responsibilities and duties
As a Customer Service Intern, you will
• support the back office specialists responsible for Slovakia and Hungary in their daily tasks
•Deeply understand the processes and customer requirements
•Translate manuals, instructions, letters, newsletters from English to local languages (SK, HU)
•Support the CLICK related tasks
•Issue credit notes (e.g. incorrect pricing, incorrect discounts, faulty product, archived invoices, consumer claims, shipping damages and shortages, etc.) – usage of SAP and IC registration tools
•Issue correction financial documents (including their prior testing) in cooperation with CSM, Sales and Finance
•Inform customers about the timelines of their requests
•Carry out minor administrative tasks (archiving, copying of documents, etc.)
•Monitor common shared inboxes and take care of customer’s incoming requests
•Create customized reports
• support the back office specialists responsible for Slovakia and Hungary in their daily tasks
•Deeply understand the processes and customer requirements
•Translate manuals, instructions, letters, newsletters from English to local languages (SK, HU)
•Support the CLICK related tasks
•Issue credit notes (e.g. incorrect pricing, incorrect discounts, faulty product, archived invoices, consumer claims, shipping damages and shortages, etc.) – usage of SAP and IC registration tools
•Issue correction financial documents (including their prior testing) in cooperation with CSM, Sales and Finance
•Inform customers about the timelines of their requests
•Carry out minor administrative tasks (archiving, copying of documents, etc.)
•Monitor common shared inboxes and take care of customer’s incoming requests
•Create customized reports
Employee perks, benefits
• Join the market leader with the attractive product portfolio
• Work in an international environment with the global company
• Enhance your experience in young, international and enthusiastic team
• Use the gathered knowledge and develop your skills
• Other sport and products related benefits presented under request
• Work in an international environment with the global company
• Enhance your experience in young, international and enthusiastic team
• Use the gathered knowledge and develop your skills
• Other sport and products related benefits presented under request
Requirements for the employee
Candidates with education suit the position
University student
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
Slovak - Advanced (C1) and Hungarian - Advanced (C1) and English - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Advanced
Microsoft Word - Advanced
Microsoft Word - Advanced
Personality requirements and skills
•Analytical skills
•problem-solving
•interest in systems and process flow
•high motivation to learn
•problem-solving
•interest in systems and process flow
•high motivation to learn
Advertiser
Brief description of the company
adidas has been shaping the world of sports for more than 80 years, developing innovative and fashionable state-of-the-art sport products. Today, adidas is a global leader in the sporting goods industry, with sport brands built on passion for competition and sporting lifestyle, and offers a broad portfolio of products. To better serve our clients and adapt the global product offer to local needs, adidas established a regional headquarter in Bratislava which manages all sales and marketing activities within Slovakia, the Czech Republic, Hungary, Poland and the Baltic states.
When reaching for gold in business, just like in sports, we ultimately rely on having the best team players and most proficient individuals to jump further and to score higher than our competitors. In order to reach the best performance within our marketing team, we are looking for a new team player to support further development of our business.
When reaching for gold in business, just like in sports, we ultimately rely on having the best team players and most proficient individuals to jump further and to score higher than our competitors. In order to reach the best performance within our marketing team, we are looking for a new team player to support further development of our business.
Number of employees
1000 and more employees
ID: 3465347
Megjelentetés dátuma: 7.8.2018
2018-08-07
Régió: Galvaniho 15, Bratislava Pozíció: Administrative Worker, Official, Assistant, Customer Support Specialist Cég: adidas Slovakia, s.r.o.
A (bruttó) bér alapösszetevője és egyéb juttatások: 4.13/hod