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Do you speak English? Are you willing to work US Time (13:00 – 22:00)? Send me your CV and become Customer Care Specialist for US Customers.
Talent Solutions - ADECCO
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Wage (gross)
From 1150 to 1420 EUR gross/a month depending on level of English, work experience and technical skills
From 1150 to 1420 EUR gross/a month depending on level of English, work experience and technical skills
Information about the position
Job description, responsibilities and duties
Your every day job will include:
- Answer in-bound phone calls
- Maintain customer relationship management
- Handle inquiries from customers related to services, network coverage, features, handsets & devices, accessories, repair & troubleshooting, billing and rate plans service activations and changes.
- Answer in-bound phone calls
- Maintain customer relationship management
- Handle inquiries from customers related to services, network coverage, features, handsets & devices, accessories, repair & troubleshooting, billing and rate plans service activations and changes.
Employee perks, benefits
- Special working time contribution
- Sports activities
- Referral bonus
- Parking place
- Sports activities
- Referral bonus
- Parking place
Company on whose behalf the position is being filled
Telecommunications
Global Telecommunication Company
Global Telecommunication Company
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
- Advanced English (written and verbal)
- Strong communication skills
- Customer facing experience
- Basic knowledge of communication technology (e.g. media, internet, telephony)
- A willingness to work 24/7 - current 8-hours shift schedule from 13.00 to 1.00
- Strong communication skills
- Customer facing experience
- Basic knowledge of communication technology (e.g. media, internet, telephony)
- A willingness to work 24/7 - current 8-hours shift schedule from 13.00 to 1.00
Advertiser
Brief description of the company
Talent Solutions has been operating in Slovakia since 2002, and it has built a network of nine branches and onsite offices throughout the country.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Number of employees
50-99 employees
ID: 3594154
Megjelentetés dátuma: 2.7.2019
2019-07-02
Régió: Bratislava Pozíció: Call Operator, Customer Support Specialist Cég: Talent Solutions - ADECCO
A (bruttó) bér alapösszetevője és egyéb juttatások: From 1150 to 1420 EUR gross/a month depending on level of English, work experience and technical skills