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International Insurance Customer Service Specialist
Zurich Insurance Company Ltd, organizačná zložka
Miesto práce
Bratislava I, Bratislava-Staré Mesto
Bratislava I, Bratislava-Staré Mesto
Druh pracovného pomeru
plný úväzok
plný úväzok
Mzdové podmienky (brutto)
Minimum monthly salary offer is 1300€ plus other pay elements based on your experience
Minimum monthly salary offer is 1300€ plus other pay elements based on your experience
Informácie o pracovnom mieste
Náplň práce, právomoci a zodpovednosti
As a Customer Service Specialist your main responsibilities will involve:
• Acting as human interface between Zurich Producing Countries around the globe and Zurich Partners in Europe and Central Asia
• Supporting Partner Relationship Management by maintaining close day to day contact with peers at the partner offices
• Instructing Partners on Policy/Invoice issuance, maintaining Policy, Premium and Claims data in IPS and other local tools
• Support Partners regarding premium collection
• Performing bookings of premium and claims in IPS, according to agreed standards and 4 eye principles
• Supporting reconciliation and settlement process between Producing Country and Partner, and liaising closely with the Accounting Specialist
• Ensuring that local policy mirrors Producing Country’s requirements and match with IPS (International Program System)
• Ensuring high quality of information to all parties concerned
• Acting as human interface between Zurich Producing Countries around the globe and Zurich Partners in Europe and Central Asia
• Supporting Partner Relationship Management by maintaining close day to day contact with peers at the partner offices
• Instructing Partners on Policy/Invoice issuance, maintaining Policy, Premium and Claims data in IPS and other local tools
• Support Partners regarding premium collection
• Performing bookings of premium and claims in IPS, according to agreed standards and 4 eye principles
• Supporting reconciliation and settlement process between Producing Country and Partner, and liaising closely with the Accounting Specialist
• Ensuring that local policy mirrors Producing Country’s requirements and match with IPS (International Program System)
• Ensuring high quality of information to all parties concerned
Požiadavky na zamestnanca
Pozícii vyhovujú uchádzači so vzdelaním
vysokoškolské II. stupňa
Jazykové znalosti
Anglický jazyk - Stredne pokročilý (B2)
Osobnostné predpoklady a zručnosti
We are expecting a highly motivated, well-organized person, with strong customer engagement skills and the aptitude to learn the Insurance Business and grow within this area.
Your skills and experience will ideally include:
• Degree in International Business, Business Economics or related field
• At least 2 years of insurance experience
• Experience in working in an international context/multicultural environments would be an advantage
• Strong focus on customer service, ideally supported by work experience
• Strong focus on accuracy
• Strong sense for responsibility
• Excellent language skills in English, additional languages are an advantage
• IT know how (Lotus Notes, MS Office, Outlook, Internet)
Your skills and experience will ideally include:
• Degree in International Business, Business Economics or related field
• At least 2 years of insurance experience
• Experience in working in an international context/multicultural environments would be an advantage
• Strong focus on customer service, ideally supported by work experience
• Strong focus on accuracy
• Strong sense for responsibility
• Excellent language skills in English, additional languages are an advantage
• IT know how (Lotus Notes, MS Office, Outlook, Internet)
Inzerujúca spoločnosť
Stručná charakteristika spoločnosti
Zurich Insurance Company Ltd is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.
Zurich Bratislava is a Slovakia-based competence center for highly specialized services in the areas of Life Actuarial, Non-life Pricing & Analytics, Claims, Risk Management, Business Intelligence, IT Application Development and Service Management - as well as Insurance Network Management.
An international workforce of close to 300 colleagues are supporting Zurich’s Corporate Center and Business Units around the globe.
Zurich Bratislava is a Slovakia-based competence center for highly specialized services in the areas of Life Actuarial, Non-life Pricing & Analytics, Claims, Risk Management, Business Intelligence, IT Application Development and Service Management - as well as Insurance Network Management.
An international workforce of close to 300 colleagues are supporting Zurich’s Corporate Center and Business Units around the globe.
Počet zamestnancov
250-499 zamestnancov
ID: 3734218
Posting date: 7.8.2019
2019-08-07
location: Bratislava Position: Underwriter/upisovateľ poistného rizika Company: Zurich Insurance Company Ltd, organizačná zložka
The job comes from another website or source.
Basic wage component (gross) and other rewards: Minimum monthly salary offer is 1300€ plus other pay elements based on your experience