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Aftersales Support Administrator
Vertiv Slovakia, a. s.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
negotiable
negotiable
Wage (gross)
From 1100, depending on the experiences. Christmas bonus 70% from salary, bonuses for life and work jubilees, other benefits.
From 1100, depending on the experiences. Christmas bonus 70% from salary, bonuses for life and work jubilees, other benefits.
Information about the position
Job description, responsibilities and duties
Do you have a boring job? Come and work with us. We are small team of young people in the middle of multinational company looking for colleague excited to learn and communicate with many interesting people worldwide.
Job description:
- Being an entry point and providing aftersales support to Vertiv customers via email or phone.
- Actively communicating with other internal departments and with customers
- Customers' claims administration into actual company system/ERP
- Evaluating and solving issues according to company procedures
Job description:
- Being an entry point and providing aftersales support to Vertiv customers via email or phone.
- Actively communicating with other internal departments and with customers
- Customers' claims administration into actual company system/ERP
- Evaluating and solving issues according to company procedures
Employee perks, benefits
work within a professional and international team
social benefit package (such as Christmas party, meal vouchers, entrance to fitness centre,...)
friendly environment
flexible working time
37.5 hours per week
social benefit package (such as Christmas party, meal vouchers, entrance to fitness centre,...)
friendly environment
flexible working time
37.5 hours per week
Information about the selection process
Please send us your CV in English language.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Educational Specialization
Technical education is plus, but not mandatory
Language skills
English - Upper intermediate (B2)
Other knowledge
Microsoft Outlook - Advanced
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Good communication skills (customer service experience).
Ability to solve challenging situations and make decisions.
Ability to prioritize and escalate operations by importance.
Precision, detail orientation.
Reliability.
Ability to travel 1-2x per year.
Other European language is an advantage.
Ability to solve challenging situations and make decisions.
Ability to prioritize and escalate operations by importance.
Precision, detail orientation.
Reliability.
Ability to travel 1-2x per year.
Other European language is an advantage.
Advertiser
Brief description of the company
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you’ll find a variety of opportunities at Vertiv. Explore them now and join our team of 27,000 employees in making the future of our customers’ business possible.
Vertiv Slovakia has more than 20 years of history in Slovakia. We have manufacturing plant in Nove Mesto nad Vahom, where are employed more than 1000 employees and Shared Service Centre for region EMEA was established in Bratislava 10 years ago.
For more information visit our website https://www.vertivco.com/
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you’ll find a variety of opportunities at Vertiv. Explore them now and join our team of 27,000 employees in making the future of our customers’ business possible.
Vertiv Slovakia has more than 20 years of history in Slovakia. We have manufacturing plant in Nove Mesto nad Vahom, where are employed more than 1000 employees and Shared Service Centre for region EMEA was established in Bratislava 10 years ago.
For more information visit our website https://www.vertivco.com/
Number of employees
1000 and more employees
ID: 3467158
Posting date: 13.6.2019
2019-06-13
location: Bratislava Position: Administrative Worker, Official Company: Vertiv Slovakia, a. s.
Basic wage component (gross) and other rewards: From 1100, depending on the experiences. Christmas bonus 70% from salary, bonuses for life and work jubilees, other benefits.