Customer Service Representative

Universal Instruments s. r. o.

Place of work
Stará Vajnorská, Bratislava
Contract type
Start date

Information about the position

Job description, responsibilities and duties

As the position holder your main tasks will be administration and processing of orders for spare parts within the widely spread geography of the EMEA sales territory. You will liaise with both internal and external customers to process spare parts orders and assure that customer delivery request is fulfilled. The successful candidate has experience and education within business administration or other related fields. You need to have very good knowledge of English. Technical background is an advantage.

Basic wage component (gross) and other rewards


Employee perks, benefits

Laptop & mobile phone (personal use too); travel insurance; group accidental insurance

Information about the selection process

Employment contract for unlimited period.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Business correspondence - basic
Invoicing - basic
Microsoft Windows - basic
SAP - basic

Driving licence


The position is suitable for a fresh graduate


Personality requirements and skills

On the personal level we are looking for candidates with excellent interpersonal and communication skills, being able to contact our various customers from various countries.


Brief description of the company

Universal Instruments is a global leader in the design and manufacture of advanced automation and assembly equipment solutions for the electronics manufacturing industry. With a lineage of more than 50 years, Universal is the longest-standing company in the electronics assembly space.

Universal provides complete solutions to meet specific requirements by leveraging its portfolio of flexible platforms for surface mount, through-hole, advanced semiconductor packaging, light mechanical, and final assembly processes. This best-in-class equipment set is complemented by state of the art software and operational services to help customers monitor and manage operational activities, improve efficiency and lower overall costs of manufacturing. Universal provides exclusive manufacturing process expertise through its world-renowned Advanced Process Lab, and delivers lasting value and support throughout all phases of the ownership experience through a global service infrastructure. Universal maintains offices in the Americas, Europe, and Asia, and is represented through a worldwide direct sales and distributor network.

Number of employees

10-19 employees

Company address

Universal Instruments s.r.o
Stara Vajnorska, 27
83104 Bratislava
ID: 2545437   Posting date: 9.7.2019   Basic wage component (gross) and other rewards:   1000-1200