CE Customer & Brand Insight Manager

Place of work
Cesta na Senec 2, 821 04 Bratislava
Contract type
full-time
Wage (gross)
1 500 EUR/month

Information about the position

Stručná charakteristika spoločnosti

Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we're committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.
In our stores, distribution centers and head office we have 74 % of female, 26% of males, 6% of colleagues with disability and 61% of colleagues who have caring responsibilities.
We have representatives of more than 40 different nationalities from 5 different continents working in our stores, DCs and offices. You will identify 7 different nations represented in our Leadership Team.
Tesco outh to be an attractive employer for everyone regardless of their age, gender, religion or nationality.

More information can be found at: https://kariera.tesco.sk/en/

Received awards:

• Najzamestnávateľ 2023 – 2nd place in the Trade and services category
• Via Bona Slovakia 2020 - winner in the category Responsible large company, award for the Public Prize
• Najdôveryhodnejšia značka 2023 – awards in the category E-grocery stores, Non-bank consumer loans, Food sellers, Private brands
• Roma Spirit 2022 – winner in the category Company and employer

Aká bude vaša práca u nás?

- I analyze data sets of multiple types (research, behavioural, economic) to find insight about our customers, competitors and markets that we can act on
- I use expertise to produce actionable insight to support our customer growth strategy within a fast-paced environment
- I work on developing storytelling to translate research into answers for our stakeholders’ business questions
- Collaborate with stakeholders on research briefs, and then lead research projects from beginning to end - ensure these deliver against requirements, and are presented in a way to make the complex simple and land the key messages with impact
- I pro-actively look for new research techniques to understand customer needs and motivations in partnership with other Tesco teams and our research agencies

Prečo u nás budete pracovať radi?

• Employee Clubcard with 10 % discount and extra Clubcard points.
• Cafeteria - flexible benefit system that offers a wide range of benefits.
• Free legal, financial and psychological counselling.
• Refferal bonus and anniversary reward.
• Multisport card.
• Discounts from our partners and stores in Tesco rental areas, seasonal discounts in Tesco stores.
• Gift package for newborn.
• Mobile phone also for private usage.
• Extra leave for special life events (wedding, moving, etc.).
• Flexible working time, home office.
• Company events (teambuilding, Christmas party, program Being well to support healthy lifestyle, etc.).
• Modern and friendly working enviroment.
• Opportunity to growth and development.
Wage (gross)
1 500 EUR/month

Bez čoho sa nezaobídete?

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Outlook - Advanced
Microsoft Word - Advanced
Microsoft Excel - Advanced
Microsoft PowerPoint - Advanced
Analytical thinking - Advanced
Presentation skills - Advanced
Customer focus - Advanced
Reliability - Advanced
Teamwork - Advanced
Time management - Advanced

Personality requirements and skills

- At least 3 years of experience in consumer research is a must - either in research agency or in insight function on the client side.
- FMCG/retail related background would be an advantage.
- Social science / marketing / statistics educational background is preferred.
- Strong qualitative research skills married with analytical and data interpretation skills.
- Great customer centric approach
- Excellent English communication skills (written and spoken)
- Know how to use MS office
- Ability to lead multi-functional tasks and projects with strong problem-solving and collaboration
- Ability to work well individually as well as in a team
- Skilled time management with the ability to prioritize goals
- Positive attitude is an important trait for you to have
- Good communication skills

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Contact

Contact person: Zuzana Začalová
E-mail: send CV
ID: 4029079  Posting date: 3.2.2021  The job comes from another website or source. Basic salary component (gross): 1 500 EUR/month