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Underwriting Quality Assurance Analyst
Synpulse Slovakia s.r.o.
Place of work
Bottova, Bratislava, Slovakia (Job with occasional home office)
Bottova, Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time
full-time
Wage (gross)
From 1 700 EUR/month
From 1 700 EUR/month
Information about the position
Job description, responsibilities and duties
Are you motivated to build and deliver innovative solutions for our fast-growing client, a new insurance company based in UK?
We are a Swiss management consulting company with a global footprint and trusted partner to financial services providers, solving their biggest challenges and helping businesses evolve to capture the potential of the new economy.
The purpose of the role of Underwriting Quality Assurance Technician is to assist the Underwriting Operations function in the delivery of high-quality client services by helping to ensure smooth operation of the control environment. The role is responsible for the quality assurance of underwriting risk data captured within client’s systems and providing evidence of this.
The role requires a collaborative team orientated approach across multiple teams as well as liaison with third parties performing risk capture activities. The role forms part of the client’s Underwriting Operations function within the Bratislava Centre of Excellence.
On a day to day basis the work allocation and functional reporting line will be into the Underwriting Support Manager responsible for management of the Quality Assurance (QA) capability.
Your Tasks
• Perform designated file reviews in order to assess accuracy of contract data
• Record the outcome of QA reviews
• Prepare and maintain test data for review
• Organise and summarise results of QA reviews
• Evaluate data and draft reports outlining results and trends of QA activity
• Assist the Team Manager with external & internal audits being carried out regarding financial, process &/or regulatory matters
• Communicate quality or compliance concerns with urgency
• Evaluating and identifying where system/process enhancements are required
• Ensure activities are performed in accordance with agreed SLAs/KPIs
We are a Swiss management consulting company with a global footprint and trusted partner to financial services providers, solving their biggest challenges and helping businesses evolve to capture the potential of the new economy.
The purpose of the role of Underwriting Quality Assurance Technician is to assist the Underwriting Operations function in the delivery of high-quality client services by helping to ensure smooth operation of the control environment. The role is responsible for the quality assurance of underwriting risk data captured within client’s systems and providing evidence of this.
The role requires a collaborative team orientated approach across multiple teams as well as liaison with third parties performing risk capture activities. The role forms part of the client’s Underwriting Operations function within the Bratislava Centre of Excellence.
On a day to day basis the work allocation and functional reporting line will be into the Underwriting Support Manager responsible for management of the Quality Assurance (QA) capability.
Your Tasks
• Perform designated file reviews in order to assess accuracy of contract data
• Record the outcome of QA reviews
• Prepare and maintain test data for review
• Organise and summarise results of QA reviews
• Evaluate data and draft reports outlining results and trends of QA activity
• Assist the Team Manager with external & internal audits being carried out regarding financial, process &/or regulatory matters
• Communicate quality or compliance concerns with urgency
• Evaluating and identifying where system/process enhancements are required
• Ensure activities are performed in accordance with agreed SLAs/KPIs
Employee perks, benefits
• Five extra vacation days on top of regulation
• Sick leave compensation 100% from day one
• Yearly bonus up to 10%
• Overtime fully paid or compensated based on your preference
• A friendly and informal working environment
• Work-life balance with flexible working hours and the option to work from home
• Dedicated time for individual training
• MultiSport card for access to a broad range sport offering
• Language courses
• Private Health Care
• Sick leave compensation 100% from day one
• Yearly bonus up to 10%
• Overtime fully paid or compensated based on your preference
• A friendly and informal working environment
• Work-life balance with flexible working hours and the option to work from home
• Dedicated time for individual training
• MultiSport card for access to a broad range sport offering
• Language courses
• Private Health Care
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Educational Specialization
Economics, Management or similar fields
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
At least 2 years of experience working within a commercial insurer with a solid knowledge of underwriting processes. To be successful, the individual will be required to:
Essential Skills:
• Good understanding of wording and insurance slips
• Experience across more lines of insurance business
• Proven passion for data quality with good analytical skills in order to report on the results of QA reviews
• Excellent computer literacy with a particular focus on data analysis
Outstanding attention to detail
• Proven ability to prioritise and organise effectively
• Excellent verbal and written communication skills
• Ability to work unsupervised
• highlight any trends and opportunities for improvement
Desired skills:
• Possesses a continuous improvement mindset evidenced through a qualification such as Lean Six Sigma or similar
• Data profiling and root cause analysis skills
• Experience with numerous lines of commercial insurance and reinsurance
Essential Skills:
• Good understanding of wording and insurance slips
• Experience across more lines of insurance business
• Proven passion for data quality with good analytical skills in order to report on the results of QA reviews
• Excellent computer literacy with a particular focus on data analysis
Outstanding attention to detail
• Proven ability to prioritise and organise effectively
• Excellent verbal and written communication skills
• Ability to work unsupervised
• highlight any trends and opportunities for improvement
Desired skills:
• Possesses a continuous improvement mindset evidenced through a qualification such as Lean Six Sigma or similar
• Data profiling and root cause analysis skills
• Experience with numerous lines of commercial insurance and reinsurance
Advertiser
Brief description of the company
Synpulse is an internationally established management consulting company with 27+ years of experience and with offices in the United Kingdom, Switzerland, Germany, Austria, Slovakia, USA, Singapore, Australia, the Philippines and others. We are a valued partner to many of the world’s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology, combined with our methodic approach, enables us to create sustainable added value for our clients’ business. We use home-grown, market-tested project management methodologies to bridge the gap between innovation and business. We work along with leading edge technology partners to bring true business transformation.
Number of employees
150-199 employees
Contact
ID: 4315854
Posting date: 30.1.2023
2023-01-30
location: Bratislava Position: Controller Company: Synpulse Slovakia s.r.o.
Basic salary component (gross): 1 700 EUR/month