IT Service Engineer

Join a team of cybersecurity professionals and help Swiss Re to fulfil its mission in making the world more resilient. As IT Service Engineer, you'll oversee and solve identity and access-related issues, conduct regular access reviews, and onboard/offboard customer identities. What's more, you'll be working in a hybrid setup, perfectly balancing work from home and the office premises.

About the team
The Security Team is the focal point for all security activities across Swiss Re. We are responsible for cybersecurity engineering and operations, governance, risk and compliance, and defining as well as advancing the company's security strategy. As a part of the Security Team, the User Access Operations team specialises on serving Swiss Re customers all over the world, covering end-to-end lifecycle processes for internal and external employees as well as clients. We're looking for a quick learner, passionate about communicating with our international clientele – one who'll make sure our clients' identities are set up correctly and securely.

In your role, you will…
-Support and solve all identity and access-related issues
-Conduct periodic access reviews
-Supervise customer life cycle (onboarding/offboarding)
-Maintain positive communication levels towards customers
-Work on innovative customer-centric projects
-Deliver outputs/tickets in a timely and qualitative manner – meeting service-level agreements
-Rely on instructions, pre-established guidelines, and procedures to perform tasks
-Contribute to defining new processes while adhering to controls

-Attractive annual bonus
-Additional days of vacations
-Company stock options
-Space for professional growth, including leadership and language courses, for instance
-Flexible working hours – own the way you work – and home office
-Fully paid lunch allowance
-Sick leave compensation
-Employee pension contribution
-Medical service contribution
-And more!

Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.