ServiceNow Development and Operations Lead

An ideal candidate should be a proven leader of people and have a passion for coaching people to help them achieve their potential and to work in a strong engineering culture. You strive to share team expertise and help us increase our agile maturity. You can map the Swiss Re strategy onto activities covered by your DevOps Chapter and are eager to build a culture of continuous improvement? Then you are exactly the person we are looking for!

In this role as ESM/ServiceNow DevOps Engineering Chapter Lead, you:
• will support your Chapter Members in their growth, creating an environment that fosters continuous learning and improvement.
• You contribute to goal setting and performance reviews and provide feedback to everyone, supporting them on their career path.
• You will work closely with the Scrum Masters, Product Owners, Product Area Lead and Platform Area Lead to ensure the Product squads have the support they need.
• You ensure that knowledge is shared and aligned within and outside the Chapter and that members support each other in growing and delivering great work.
• Develop and drive product technology strategy and roadmap.
• Ensure balancing of short-term and long-term value creation for the business while maintaining an aligned, standardized and compliant ESM platform.
• Manage vendors and suppliers in scope.
• Ensure audit and compliance requirements are met.
 
About the Team

As part of Swiss Re's Enterprise Group Technology Services organization, the Enterprise Service Management Platform Area team supports the Product Areas in designing, developing and operating innovative and value creating Enterprise Service Management solutions ensures consistency and alignment across the technical platform(s), through secondment of ESM DevOps experts to squads. Ensures balancing of short-term and long-term value creation for the business while maintaining an aligned, standardized and compliant ESM platform. Manages all involved software, solution and DevOps related vendors and suppliers. Ensures audit and compliance requirements are met. Ensures that the required resource skills and capacities are available in a sustainable way

We work in a scaled agile model with a shared leadership team and broad aligned autonomy for our squads. We are located across the globe but share the same values of passion, openness, respect, humbleness, and curiosity in our team. We strive to improve our work for our customers every day. Is this for you? Then we want to get to know you!

- Attractive performance-based bonus
- Ultra flexible working time in hybrid setup, allowing you to work also from home
- Modern office spaces in attractive location
- 5 additional days of holiday
- Lunch allowance fully paid by Swiss Re
- Referral bonus
- Pension & risk insurance contribution
- Sick days and sick leave support
- Public transport benefit
- Multisport card

This job offer is suitable for people who have been impacted by the invasion of Ukraine.

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

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