Claims Examiner

Do you perceive the insurance world to be thrilling? Do you think of pursuing your career in a well-known insurance company? Do you want to grasp a lasting work opportunity that enables continuous professional development? If so, we have a job, which is tailor-made for you!

We are an international and growing team of insurance professionals supporting the claims handlers based in EMEA region in handling direct claims, both primary and excess. Additionally, we have just embarked on the new exciting journey – adjudicating of low value claims for Marine, Aviation, Casualty and Property lines of business. We seek to understand and meet our customers' needs and we strive to provide bespoke claims services. At the same time, we endeavor to make our employees happy by creating a positive work environment. We genuinely care about your work-life-balance by providing a great deal of flexibility in terms of working hours. Would you like to unleash your potential by becoming a part of our excellent team.

Our company is equal opportunity employer, who values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

About the Role

You will be responsible for entering claims information into our legacy systems, assessing and processing claims, monitoring reserving levels and supporting several business teams. In addition, you will report comprehensive claims information to the claims handlers, and depending on the level of experience as well as expertise, you may liaise with underwriters, lawyers and brokers on key claims-related issues as well. If you are truly passionate about your career development, we will give you a rare opportunity to become a dedicated claims professional, who is organized and able to deliver high quality work, both independently and as a member of the team. Still not sure if this is inspiring enough to you? On top of that, we offer you an opportunity to participate in various fascinating projects, where you can demonstrate your abilities and potential as well as learn new skills.

Your essential responsibilities will include to:

- Examine claims documents received and undertake any required adjustments
- Establish claims files in legacy systems
- Review client inquiries regarding open billing invoices as well as statements from clients and brokers
- Ensure timely and accurate processing of claim documents, including claims payments and claims setup, sending of acknowledgement letters, and other non-core claims processes
- Identify potential claims to be referred to appropriate personnel
- Provide operational support as needed to various business departments
- Communicate with customers via phone and written correspondence to obtain specific claim information as needed
- Work with the Accounting team to book corrections and assure ledger accuracy
- You may be involved in many interesting projects that have a link to claims administration, systems and/or reporting

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.