Key Account Coordinator

About the Role

Are you are a highly motivated individual, who is result-oriented, driven by problem-solving and who applies analytical, strategic and critical thinking?

If contributing to a successful client experience drives you, keep reading!

This is an enriching opportunity within the Reinsurance Globals Division and this role will allow you to be integral to the resilience and long-term success of some of our key clients. You will become a member of the Globals Key Account Coordinators team that supports Key Account Managers across the world in owning selected Globals clients and in executing their client management responsibilities.

Key Account Coordinators are the backbone of our division, enabling our client facing teams to achieve their business goals and become the preferred partners for our clients. As part of your role, you will ensure that client activities are performed accurately, efficiently and according to relevant timelines. We are looking for the glue that sticks our cross-functional teams together and interacts with colleagues from other functions, such as Underwriting, Business Development, Solutions & Analytics, Finance, In-force, Claims, Technical Accounting, Legal and Business Services.

Reporting to the Globals Operations Manager, your core responsibilities will include:
- Helping Key Account Managers (KAMs) in profitable, strategic and growth-oriented management of global business relationships across all lines of business and geographies
- Supporting the KAMs in leading their cross-functional teams, i.e. steering, preparing and coordinating meetings and other related activities, managing stakeholders and communication
- Assisting with the ongoing support and creation of Client Strategy, Engagement and Action Plans
- Preparing high-quality marketing materials in coordination with the cross-functional team
- Preparing internal and external communication, e.g. to clients, internal stakeholders, incl. executive management level
- Analyzing internal and external client data, including coordination with Finance team and other data providers, and preparing various performance reports
- Supporting the process for client surveys and other instruments including the preparation of distribution lists, interpretation of results and development of improvement plans with the client team
- Ensuring collaboration with other Globals teams and other markets/ functional units and sharing knowledge and best practice effectively
- Deputizing Key Account Managers on defined tasks

About the Team

You will join a dynamic global community, which continuously learns and builds the future. We are curious, helpful and courageous – and all of this with a good pinch of fun. We cannot wait to have you join us!

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

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