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Customer Service specialist (student job)
Place of work
Mlynské nivy 12, Bratislava
Mlynské nivy 12, Bratislava
Contract type
part-time, agreement-based (Temporary jobs)
part-time, agreement-based (Temporary jobs)
Wage (gross)
Minimum base salary for this job from 5 EUR/hour. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.* We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder. *We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.
Minimum base salary for this job from 5 EUR/hour. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.* We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder. *We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.
Information about the position
Job description, responsibilities and duties
About the Role
Are you interested in providing support and understanding how customer interactions work? We are one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.
Does it ring a bell when you hear words like chatbot, AI, self-service and user experience? Then join our ContactOne team while studying!
About the Team
ContactOne is the Service Desk of Swiss Re providing support to internal and external customers for all operational services (e.g. IT, HR, Logistics, Legal, Communications, Sourcing and Corporate Real Estate services). We are based in Bratislava in the appealing Twin City building complex.
Are you interested in providing support and understanding how customer interactions work? We are one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.
Does it ring a bell when you hear words like chatbot, AI, self-service and user experience? Then join our ContactOne team while studying!
About the Team
ContactOne is the Service Desk of Swiss Re providing support to internal and external customers for all operational services (e.g. IT, HR, Logistics, Legal, Communications, Sourcing and Corporate Real Estate services). We are based in Bratislava in the appealing Twin City building complex.
Information about the selection process
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Minimum base salary for this job from 5 EUR/hour. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits. We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re. Swiss Re offers modern work models and attractive work places that allow all employees to adapt to changing work preferences and life phases.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
Minimum base salary for this job from 5 EUR/hour. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits. We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re. Swiss Re offers modern work models and attractive work places that allow all employees to adapt to changing work preferences and life phases.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
Requirements for the employee
Candidates with education suit the position
University student
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
About You
- you are empathetic, flexible and team oriented -personality
- you are tech-savvy
- you are proficient in English
- you give and ask for feedback
- you are empathetic, flexible and team oriented -personality
- you are tech-savvy
- you are proficient in English
- you give and ask for feedback
Advertiser
Brief description of the company
As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.
Number of employees
1700 and more employees
Company address
Contact
Contact person: Lucia Vargova
ID: 3613587
Posting date: 6.11.2019
2019-11-06
location: Bratislava Position: Call Centre Supervisor, Client officer, Customer Support Specialist, Helpdesk Operator Company: Swiss Re
Basic wage component (gross) and other rewards: Minimum base salary for this job from 5 EUR/hour. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.* We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder. *We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.