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Claims Triager with English and French language
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
By agreement
By agreement
Wage (gross)
Minimum base salary for this job from 1000 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.*
Minimum base salary for this job from 1000 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.*
Information about the position
Job description, responsibilities and duties
About the role
Claims Triage is responsible for indexing and distributing the incoming claims documents from our clients – cedents or brokers, to responsible team or person within 24 hours.
It is the responsibility of triage team to index the incoming documents to support other claims colleagues in the value chain of the company in prioritization, with the main common goal of supporting our clients by timely payments of claims and keeping the reserves on accurate level.
All the incoming claims documents, from first advice of the claim until the last (closing) advice go through our hands.
All this is only possible through a good understanding of re-insurance concept and understanding of our clients.
The position-holder is required to work within a set framework of processes and guidelines and continuously improve the situation to meet the agreed set of KPI deliverables.
The triager has to look for opportunities within the core process to create value of Swiss Re and external clients.
The role also includes close cooperation with our claims operations colleagues
About the team
Triage team is a small team (4 + TL and currently growing) based in Bratislava but closely cooperating with triage team in Bangalore and claims colleagues worldwide
Claims Triage is responsible for indexing and distributing the incoming claims documents from our clients – cedents or brokers, to responsible team or person within 24 hours.
It is the responsibility of triage team to index the incoming documents to support other claims colleagues in the value chain of the company in prioritization, with the main common goal of supporting our clients by timely payments of claims and keeping the reserves on accurate level.
All the incoming claims documents, from first advice of the claim until the last (closing) advice go through our hands.
All this is only possible through a good understanding of re-insurance concept and understanding of our clients.
The position-holder is required to work within a set framework of processes and guidelines and continuously improve the situation to meet the agreed set of KPI deliverables.
The triager has to look for opportunities within the core process to create value of Swiss Re and external clients.
The role also includes close cooperation with our claims operations colleagues
About the team
Triage team is a small team (4 + TL and currently growing) based in Bratislava but closely cooperating with triage team in Bangalore and claims colleagues worldwide
Information about the selection process
To apply for this vacancy go to www.swissre.com/careers, login and apply.
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Please not that this system us supported only by Internet Explorer(version 7.0 and higher) and Firefox (version 3.0 and higher).
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and French - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Advanced
Microsoft Word - Advanced
Microsoft Word - Advanced
Personality requirements and skills
About you
•Bachelor’s degree depending on the geographical region (Optional).
•Language skills: English fluent written and spoken, French required.
•Fresher / experience in non-relevant industry.
•Excellent oral and written communication skills, ability to work in virtual teams and across borders and cultures.
•Ability to work in a team environment but also ability to take ownership and work independently.
•Highly motivated to deliver high quality service to the corresponding clients.
•Analytical and problem solving skills.
•Ability to work independently, handle multiple priorities and meet deadlines.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.
•Bachelor’s degree depending on the geographical region (Optional).
•Language skills: English fluent written and spoken, French required.
•Fresher / experience in non-relevant industry.
•Excellent oral and written communication skills, ability to work in virtual teams and across borders and cultures.
•Ability to work in a team environment but also ability to take ownership and work independently.
•Highly motivated to deliver high quality service to the corresponding clients.
•Analytical and problem solving skills.
•Ability to work independently, handle multiple priorities and meet deadlines.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.
Advertiser
Brief description of the company
As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.
Number of employees
1700 and more employees
Company address
Contact
Contact person: Lucia Vargova
ID: 3420990
Posting date: 3.8.2018
2018-08-03
location: Bratislava Position: Accountant, Back Office Specialist, Billing Clerk, Client officer, Financial Analyst Company: Swiss Re
Basic wage component (gross) and other rewards: Minimum base salary for this job from 1000 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.*