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Technical Writer
Place of work
Mlynské nivy 12, Bratislava
Mlynské nivy 12, Bratislava
Contract type
full-time
full-time
Wage (gross)
From 1 700 EUR/monthMinimum base salary for this job from 1700 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits. *
From 1 700 EUR/monthMinimum base salary for this job from 1700 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits. *
Information about the position
Job description, responsibilities and duties
About the Role
Identity and Access Management (IAM) ensures that business data is only accessible by the intended recipients, while supporting access patterns, which are as intuitive & convenient as possible. IAM is doing so by providing the necessary technical capabilities and runtime systems for the entire Swiss Re Group. The two most important customer segments within the Swiss Re Group are in this context the internal end user community, and the partially outsourced IT community. In order to ensure a successful and efficient communication with those two customer segments, we are searching a Technical Writer for the following activities:
- Create appealing and easily understandable information on the available IAM services for the end user community.
- Create condensed and targeted documentation on the use of the available IAM services for the IT community.
- Gather the necessary information for the above documentation from the IAM team.
- Identify customer (documentation) needs and translate them into meaningful articles and/or reports.
- Support the various IAM change initiatives with tailored and targeted communication material.
About the Team
We are a multi-national team of passionate Access Management experts serving our clients all over the world. We ensure convenient access to Swiss Re's internal information whilst complying with regulatory necessities and driving technical innovation.
Identity and Access Management (IAM) ensures that business data is only accessible by the intended recipients, while supporting access patterns, which are as intuitive & convenient as possible. IAM is doing so by providing the necessary technical capabilities and runtime systems for the entire Swiss Re Group. The two most important customer segments within the Swiss Re Group are in this context the internal end user community, and the partially outsourced IT community. In order to ensure a successful and efficient communication with those two customer segments, we are searching a Technical Writer for the following activities:
- Create appealing and easily understandable information on the available IAM services for the end user community.
- Create condensed and targeted documentation on the use of the available IAM services for the IT community.
- Gather the necessary information for the above documentation from the IAM team.
- Identify customer (documentation) needs and translate them into meaningful articles and/or reports.
- Support the various IAM change initiatives with tailored and targeted communication material.
About the Team
We are a multi-national team of passionate Access Management experts serving our clients all over the world. We ensure convenient access to Swiss Re's internal information whilst complying with regulatory necessities and driving technical innovation.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
About You
- You are an expert in technical writing with proven skills in modern documentation and communication approaches
- You have experience in documenting IT services, applications and technical concepts
- You are used to producing high quality artefacts (presentations, documents) which are easy to understand for the targeted communities (i.e. technical teams and end users)
- You enjoy preparing training material (incl. also audio & video material) as well as system manuals
- A basic understanding of Identity & Access Management concepts would be desirable
- Hands-on experience with SharePoint and Wiki platforms would be highly beneficial
- You should have the ability to read and translate technical artefacts like process or application interface diagrams, for example
- You are able to communicate effectively with end user, developer, UX experts and business/system analyst communities
- You are fluent in spoken and written English
- You are willing to work in cross-functional teams
- You have an affinity towards technology topics and a desire to learn and adapt in a dynamic environment
- You possess cultural sensitivity and a high emotional intelligence
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.
We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
- You are an expert in technical writing with proven skills in modern documentation and communication approaches
- You have experience in documenting IT services, applications and technical concepts
- You are used to producing high quality artefacts (presentations, documents) which are easy to understand for the targeted communities (i.e. technical teams and end users)
- You enjoy preparing training material (incl. also audio & video material) as well as system manuals
- A basic understanding of Identity & Access Management concepts would be desirable
- Hands-on experience with SharePoint and Wiki platforms would be highly beneficial
- You should have the ability to read and translate technical artefacts like process or application interface diagrams, for example
- You are able to communicate effectively with end user, developer, UX experts and business/system analyst communities
- You are fluent in spoken and written English
- You are willing to work in cross-functional teams
- You have an affinity towards technology topics and a desire to learn and adapt in a dynamic environment
- You possess cultural sensitivity and a high emotional intelligence
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.
We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
Advertiser
Brief description of the company
As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.
Number of employees
1700 and more employees
Company address
Contact
ID: 3213003
Posting date: 3.2.2020
2020-02-03
location: Bratislava Position: IT Architect, IT/Technical Support Specialist, Technical Writer Company: Swiss Re
Basic salary component (gross): 1 700 EUR/month