Claims Examiner (Ref. No.: 86363)

Place of work
Mlynské nivy 12, Bratislava
Contract type
Wage (gross)
1 100 EUR/month

Information about the position

Job description, responsibilities and duties

About The Role
Do you consider the insurance world thrilling? Do you think of starting your career in a well-known insurance company? If so, we have a job, which is tailored-made for you. You will be responsible for entering claims information into our legacy systems, assessing and processing claims, monitoring reserving levels and supporting several business teams. In addition, you will report comprehensive claims information to the claims managers, and depending on the level of experience as well as expertise, you may liaise with underwriters, lawyers and brokers on key claims-related issues as well. If you are truly passionate about your career development, we will give you a rare opportunity to become a dedicated claims professional, who is organized and able to deliver high quality work, both independently and as a member of the team.

Still not sure if this is inspiring enough to you? On top of that, we offer you an opportunity to participate in various fascinating projects, where you can demonstrate your abilities and potential as well as learn new skills

• Examine claims documents received
• Establish claims files in legacy systems
• Review client inquiries regarding open billing invoices as well as statements from clients and brokers
• Work with the Accounting team to book corrections and assure ledger accuracy
• Ensure timely and accurate processing of claim documents, including claims payments and claims setup, sending of acknowledgement letters, and other non-core claims processes
• Identify potential claims to be referred to appropriate personnel
• Provide operational support as needed to various business departments
• Communicate with customers via phone and written correspondence to obtain specific claim information as needed
• You may be support some interesting projects that have a link to claims administration, systems and/or reporting

About the Team
We are an international and fast growing team of insurance professionals supporting the claims managers based in EMEA region in handling direct claims, both primary and excess. Additionally, we have just started the new exciting journey – adjudicating of low claims for Marine, Aviation, Casualty and Property lines of business. We seek to understand and meet our customers' needs and we strive to provide bespoke claims services. Would you like to unleash your potential by becoming a part of our excellent team?

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

About You
-You have strong analytical, organizational and social skills
-You are able to work both independently as well as in the teamYou have the ability to handle several tasks in a fast-paced environment and establish priorities
-Excellent customer focus and can do attitude are your strengths
-You demonstrate your ability to effectively communicate with clients, managers, supervisors, colleagues and team members
-You actively contribute to the team spiritProfound computer skills and experience with Microsoft Office Package
-English language written and spoken, any other language is a plusYour knowledge and understanding of (re)insurance products and business are an advantag

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.


Brief description of the company

As the world's leading reinsurance company, Swiss Reinsurance Company, based in Zurich, Switzerland, we specialize in covering concepts in capital and risk management.
We combine financial strength with experience, knowledge and creative thought to exploit new opportunities in the interests of our clients, staff and shareholders. Opportunities for you. Opportunities for us.

Number of employees

1000 and more employees

Company address

Swiss Re Business Services (Slovakia) s.r.o.
Mlynské Nivy 12
821 08 Bratislava


Contact person: Ján Buček

ID: 3088829  Posting date: 5.12.2019  Basic salary component (gross): 1 100 EUR/month