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Kariéra

End user support technician

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Information about the position

Place of work: Brno - City
Start date: ASAP
Contract type: full-time

The primary objective of the Level 1 is to resolve user incidents (problems) as quickly as possible returning the user to full service. This Service includes but is not limited to providing support for users’ requests and incidents around hardware, software, network and server issues.

RESPONSIBILITIES:

diagnose and resolve technical hardware and software issues
end support of computers, cellphones, tablets, printers for internal employess and external clients
respond to requests for technical assistance via phone, email or ticket tracking system
responsible for warehouses located in Bratislava, Banska Bystrica, Kosice: regular inventory checks
follow standard service desk procedures, work with various tools
communicate with dedicated technicians and service desk

REQUIREMENTS:

experience with the PC installation and configuration (HW, SW, OS),
customer service orientation
problem analysis and solving
good team player, with ability to work in demanding environment
communication skills, both verbal and written
fluent English

WHAT WE OFFER:

To work for modern Slovak company, who adhere philosophy of family company
Opportunity of career development (90% of careers rises are from internal sources)
Company support of employees education
Huge benefits program, with possibility to personalize it according to your preferences
Support in life situations (for example marriage, child birth etc.)

Language skills

English - Intermediate (B1)

Advertiser

Brief description of the company

Soitron is one of the largest info-communication integrators and IT service providers in the CEE. We provides products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment.

Main focus of the company's activities

Information technology, computer programming, web portals

Contact details

Soitron s.r.o.
Plynárenská 5
821 09 Bratislava
Slovak Republic
Contact person: Júlia Danielová
Web: http://www.soitron.sk/kariera

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ID: 3334044 Posting date: 13.3.2018 location: Brno - City Position: IT System Administrator, IT/Technical Support Specialist, Service Technician, Systems Administrator, Systems Engineer Company: SOITRON, s.r.o. The job comes from another website or source.