IT Business Partner Management

Job description, responsibilities and duties

Manages people for IT programs or projects involving department or cross-functional teams focused on the delivery of a technical project, program, service and/or solution from initial design through delivery and operational support transition.

Job Family Specific:
Facilitates the execution of project/program design. Responsible for delivery of complex technical projects or programs. Supports the project/program management role (definition of schedule, budget, risk, change, opportunity and resource allocation management) for complex projects or programs. Acts as a technical design resource on projects or programs. Facilitates execution of continuous improvement plans. Performs active role in managing stakeholder relationship to ensure customer satisfaction.

Key:
• Effectively manage the triple constraint: cost, time and scope.
• Successfully defines workflows, jobs, and reporting relationships to obtain optimum effectiveness.
• Financial skills-specifically managing Forecast, Budget and Actual reconciliation on a monthly basis. Develop and maintain project/program budgets and project operation plan
• Vendor management skills including negotiation and conflict management. Manages the contracting and procurement processes to fill the needs of the project/program,
• Risk assessment, management and effective reporting
• Strong stakeholder management skills
• Cross-project interdependency management
• Maintains a well-established and tightly controlled change control process within the project/program
• Troubleshoots and resolves complex problems manages chaotic situations within projects
• Strong interpersonal skills and ability to speak with confidence and ownership to C-level executives. Impact of decisions on business operations can have a moderate to high level of impact.
• Identifies resource needs and communicates/confirms with resource managers on a proactive basis; minimum monthly
• Experience in IT infrastructure, Data center operations, critical environment management, datacenter build-outs and scaling
• Experience or knowledge of Enterprise Architecture, cyber security requirements & platforms for building business applications
• Experience or knowledge of ERP Systems such as Odoo or SAP
• Experience Azure/AWS cloud infrastructure & platform operations management like Jira or Azure DevOps
• Ensures that the project/program fulfills all necessary compliance (e.g. legal, regulatory, and financial)
• Accountable for the overall success of the project/program

Knowledge:
• Demonstrates and applies broad knowledge of concepts, practices, and procedures for managed work group(s) and how it supports related operations.
• Demonstrates understanding and application of supervisory approaches for work direction, motivation, performance management, and disciplinary action.

Experience:
• Successful experience in a directly related field and successful demonstration of Key Responsibilities and Knowledge as presented above. 1-3 years experience for basic projects. 3-8 years for more complex projects. 8+ years experience for highly complex programs.

Working:
• Primarily intra-organizational contacts and external vendor contacts.

Required education, skills and personality requirements

Required education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization
Degree in related discipline or advanced degree, preferred. On the job experience will be reviewed for applicability.

Language skills

We offer

• Adjustable standing desk as a standard
• MSDN license for each developer with prepaid access to AZURE
• Free access to PLURALSIGHT – the WBT platform
• Team building program - 2 days adventure offsite meeting for all employees every year, Christmas party, extra budget for team building events
• Participation on world famous IT conferences like Microsoft IGNITE for best employees
• Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)
• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Health program (contracted wellness providers, sport centers, salary reimbursement in case of illness)
• Retention program (work anniversary, life anniversary, additional pension plan, employee loans)
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)