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Change Manager for Siemens Healthineers Training Center Application
Job description, responsibilities and duties
Job Responsibilities:
· Manages change requests for a quality relevant learning application for the Healthineers Training Center
· Consult and supports the internal business owner and stakeholders within the different change process steps
· Introduces and supports quality relevant documentation tools (e.g. Caliber, HP QC)
· Creates SHS quality approved change documents (e.g. requirement specifications)
· Defines test cases and manages the execution of them within the internal and external testing team
· Communicates and plans changes requests with external software vendor (Development and Go-Live)
· Creates SHS needed validation documentation
· Update document repository
· Provides technical 2^nd level IT support
· Performs Denial of Service (DOS) Process
· Available at service times from 9:00 am to 16:00 pm
Qualifications & Experience:
· Bachelor’s degree or equivalent experience preferred
· Strong analytical, technical, and conceptual problem-solving skills
· Experienced knowledge of IT software development process and change management process
· Minimum 1-2 year’s experience with learning management systems (e.g. TCmanager)
· Advanced knowledge of service management systems for incident / change management (e.g. ServiceNow)
· Familiar with working in a regulated environment following defined processes, procedures to ensure quality
· Advanced written and verbal communication skills in German required, English preferred
Ability to prioritize conflicting demands with challenging workloads
Basic wage component (gross) and other rewards : starting from 2300 EUR brutto /month + VAR*
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.
Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.
Required education, skills and personality requirements
Required educationUniversity education (Bachelor's degree)