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Global Customer Manager
ON Semiconductor Slovakia, a.s.
Place of work
Piešťany, Slovakia (Job with occasional home office)
Piešťany, Slovakia (Job with occasional home office)
Contract type
full-time
full-time
Wage (gross)
From 1 600 EUR/monthDepends on candidate's experience
From 1 600 EUR/monthDepends on candidate's experience
Information about the position
Job description, responsibilities and duties
onsemi (Nasdaq: ON) is hiring a Global Customer Manager for Strategic Accounts which is an exciting opportunity that will broaden and enhance your skills and challenge you daily. If you are a customer focused and thrive on solving complex supply chain challenges, then this role is for you!
This is a customer facing role. Vital to the role is proactive collaboration with internal account stakeholders such as Sales, the BUs, Global Supply Chain, Corporate Pricing and Business Operations. The value of the organization rests in solving complex forecasting, demand and supply issues and influencing key business decisions to support customer objectives. In this role, you will enjoy corporate visibility, a fast pace environment, data analysis, understanding of larger business implications of supply, and the positivity and collaboration of a global service organization. A successful candidate will be self-directed and self-driven to achieve corporate and customer objectives.
Job description:
• Provide global support to strategic onsemi customers on tactical and strategic level.
• Work with key customer contacts on proper order placement in line with onsemi production lead times.
• Support data analyzes, produce summary for executive management for most critical customer escalations.
• Participate in cross-functional meetings and projects to support development of Order Management business tools and processes.
• Assist Customer Service Agents (CSA) with customer specific requirements and build/foster customer relationships.
• Identify high impact, global systemic supply risk introducing issues, clearly communicate and work on resolution with key stakeholders.
• Drive performance improvement and efficiencies through KPI and customer scorecards.
This is a customer facing role. Vital to the role is proactive collaboration with internal account stakeholders such as Sales, the BUs, Global Supply Chain, Corporate Pricing and Business Operations. The value of the organization rests in solving complex forecasting, demand and supply issues and influencing key business decisions to support customer objectives. In this role, you will enjoy corporate visibility, a fast pace environment, data analysis, understanding of larger business implications of supply, and the positivity and collaboration of a global service organization. A successful candidate will be self-directed and self-driven to achieve corporate and customer objectives.
Job description:
• Provide global support to strategic onsemi customers on tactical and strategic level.
• Work with key customer contacts on proper order placement in line with onsemi production lead times.
• Support data analyzes, produce summary for executive management for most critical customer escalations.
• Participate in cross-functional meetings and projects to support development of Order Management business tools and processes.
• Assist Customer Service Agents (CSA) with customer specific requirements and build/foster customer relationships.
• Identify high impact, global systemic supply risk introducing issues, clearly communicate and work on resolution with key stakeholders.
• Drive performance improvement and efficiencies through KPI and customer scorecards.
Employee perks, benefits
• Guaranteed annual bonus 50% from monthly base salary
• Annual corporate bonus paid based on the company's results
• Financial contribution in the amount of 8.35€ (employee contribution 1.85€)
• Travel allowance and relocation bonus
• Contribution to the third pillar of the pension plan up to 3% of the gross salary
• Sick leave contribution
• Regular annual salary review
• Financial reward for reffering a new employee
• Extra days off – Bridge days
• Sick days
• Volunteering day off
• MultiSport card
• Sport activities at contracted partners
• Fitness and Relax zone in company premises
• Individual education and employee development plan
• Teambuilding and company’s events
• Mental health support program
• Annual corporate bonus paid based on the company's results
• Financial contribution in the amount of 8.35€ (employee contribution 1.85€)
• Travel allowance and relocation bonus
• Contribution to the third pillar of the pension plan up to 3% of the gross salary
• Sick leave contribution
• Regular annual salary review
• Financial reward for reffering a new employee
• Extra days off – Bridge days
• Sick days
• Volunteering day off
• MultiSport card
• Sport activities at contracted partners
• Fitness and Relax zone in company premises
• Individual education and employee development plan
• Teambuilding and company’s events
• Mental health support program
Information about the selection process
If you are interested in this position and fulfill all our requirements, send us your CV in English language by e-mail. Thanks to all applicants, but we will answer only to selected applicants.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
• Experience in a customer facing service environment required
• Fluency (written and oral) in English required
• Intermediate level Data analysis skills specifically in Excel using complex formulas, pivots, and charts are required.
• Experience in presenting complex issues at the executive level
• Global experience
• Strong communication skills (written and verbal).
• Analytical and problem-solving skills.
• Strong interpersonal skills.
• Ability to multitask and balance short- and long-term goals.
• Relevant working experience minimum years 3+
• Preferred and or ability and desire to learn.
• Fluency (written and oral) in English required
• Intermediate level Data analysis skills specifically in Excel using complex formulas, pivots, and charts are required.
• Experience in presenting complex issues at the executive level
• Global experience
• Strong communication skills (written and verbal).
• Analytical and problem-solving skills.
• Strong interpersonal skills.
• Ability to multitask and balance short- and long-term goals.
• Relevant working experience minimum years 3+
• Preferred and or ability and desire to learn.
Advertiser
Brief description of the company
onsemi is a leading provider of power efficient semiconductor solutions to customers in the power supply, automotive, communications, computer, consumer, medical, wireless, mobile phone, industrial and aerospace markets.
While the company’s corporate headquarters are located in Arizona, U.S., it operates a worldwide network of manufacturing facilities, sales offices and design centers in key markets throughout North America, the Asia Pacific regions, the Middle East and Europe.
onsemi promotes a mutually rewarding partnership that creates a customer-oriented organization, encourages innovation and teamwork, and rewards achievement. If you are looking for challenges, quality, freedom and empowerment join us today.
While the company’s corporate headquarters are located in Arizona, U.S., it operates a worldwide network of manufacturing facilities, sales offices and design centers in key markets throughout North America, the Asia Pacific regions, the Middle East and Europe.
onsemi promotes a mutually rewarding partnership that creates a customer-oriented organization, encourages innovation and teamwork, and rewards achievement. If you are looking for challenges, quality, freedom and empowerment join us today.
Number of employees
250-499 employees
Contact
ID: 4500290
Posting date: 15.3.2024
2024-03-15
location: Piešťany Position: Account Manager, Administrative Worker, Official, Customer Support Specialist, Key Account Manager, Project Manager Company: ON Semiconductor Slovakia, a.s.
Basic salary component (gross): 1 600 EUR/month