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IT Customer Care Agent in Brno
ManpowerGroup s.r.o.
Place of work
Brno-City District, Brno, Czechia
Brno-City District, Brno, Czechia
Contract type
full-time
full-time
Start date
1.6.2019
1.6.2019
Wage (gross)
27000 - 40000
27000 - 40000
Information about the position
Job description, responsibilities and duties
Are you fluent in English? Do you want to work full-time in an international company in Brno in the Czech Republic? Are you the type of person who gets satisfaction from solving problems? Send me your CV and we can talk it over!
You will answer incoming support related phone calls as the first line of contact for the company and help customers with their issues.
The customers will contact you with technical problems related to company products - how to reset a password, how to set up the router, information about the products, etc.
Because of the time difference between you and the customer you need to work between 12 pm and 8 am, always 8 hours long shift. The employer realizes it's not always easy and that's why you get 50% extra during night shifts.
You will answer incoming support related phone calls as the first line of contact for the company and help customers with their issues.
The customers will contact you with technical problems related to company products - how to reset a password, how to set up the router, information about the products, etc.
Because of the time difference between you and the customer you need to work between 12 pm and 8 am, always 8 hours long shift. The employer realizes it's not always easy and that's why you get 50% extra during night shifts.
Employee perks, benefits
We know your price, therefore, we offer you a fair salary 27.550 - 36.000 CZK and interesting benefits.
An additional week of vacation, so you can get enough of the rest.
We will offer you further training & development because we want you to grow with us.
With relocation will help you our relocation package 780 EUR.
An additional week of vacation, so you can get enough of the rest.
We will offer you further training & development because we want you to grow with us.
With relocation will help you our relocation package 780 EUR.
Information about the selection process
Company on whose behalf the position is being filled
Other unlisted areas
International company
International company
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Advanced spoken English (B2-C1 level).
Basic knowledge of communication technology, e.g., INTERNET, TV, PHONE, etc.
Basic knowledge of communication technology, e.g., INTERNET, TV, PHONE, etc.
Advertiser
Brief description of the company
Through a network of over 22 offices, we provide staff (more than 4,500) for around 800 clients. With employment opportunities in the public and private sector, on both a permanent and temporary basis, we make it easy for people to find employment and for companies to find staff with the skills they need. Solutions include permanent and temporary positions, holiday, maternity or sick cover, through to large workforce transformation and outsourcing contracts.
ID: 3622429
Posting date: 15.3.2019
2019-03-15
location: Brno - City Position: Customer Support Specialist, Helpdesk Operator, IT Consultant Company: ManpowerGroup s.r.o.
Basic wage component (gross) and other rewards: 27000 - 40000